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The Guardian - AU
The Guardian - AU
National
Anne Davies

Australia’s consumer watchdog calls for new laws to stop scams and rein in anti-competitive behaviour online

A phone with social media apps displayed
The ACCC says digital platforms such as Google and Facebook are ‘gatekeepers’ between businesses and consumers and have broad influence across the economy. Photograph: bigtunaonline/Alamy

Australia’s competition regulator has run out of patience with digital platforms such as Google and Facebook and has recommended new laws to clamp down on scams, address consumer complaints and rein in anti-competitive behaviour.

Releasing its fifth progress report on digital platforms since it began an inquiry in 2017, the Australian Competition and Consumer Commission (ACCC) has called for industry-specific legislation, saying it has identified “widespread, entrenched and systematic” consumer and competition “harms”.

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