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The Latest Breaking News from Citizens Advice

Cost of living payment - can my landlord pocket my £400 energy rebate if I rent?

If you rent your property and your energy bill is included in your rent, then the £400 rebate would go to your landlord. We explain your rights and what you might want to consider doing

Daily Mirror

Energy firms’ customer service ‘worst on record’ – as more and more households struggle to pay bills

Big suppliers accused of failing to do enough to help as rocketing bills mean more households can't make ends meet

Birmingham Post

UK energy supplier customer service plunges to new low, survey finds

As complaints soar Citizens Advice names Utilita and Ovo Energy worst performers, with EDF ranked best

The Guardian - UK

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Energy firms’ customer service standards fall to record low – Citizens Advice

The charity is calling for an urgent improvement before the winter, when bills are expected to be hiked yet again.

The Independent UK

All the benefits and support for parents over the school holidays including food vouchers

With just weeks to go until the kids break up, we round up all the benefits and support you can get - from free food vouchers to support groups and ways to cut your childcare costs

Daily Mirror

What can households do to ease pressure of soaring inflation during the cost-of-living crisis?

Citizens Advice, run by highly trained volunteers, are available to assist people with debt, legal and housing problems

Evening Standard

UK households will pay £2.7bn to cover cost of failed energy suppliers, says NAO

Watchdog estimates consumers must pay £94 after years of failures by Ofgem

The Independent UK

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Nearly 3 in 4 Newcastle families have been targeted by scammers - how to avoid being conned

From bogus Government and HMRC scams to fake parcel delivery texts - what to look out for

Chronicle Live

No-fault evictions: Can my landlord kick me out for no reason?

The government's Department for Levelling Up, Housing and Communities is proposing to end exploitative no-fault evictions in a host of changes to clamp down on dodgy landlords

Daily Mirror

Martin Lewis and DWP warn 850,000 people are missing out on £3,300 a year as £1.7bn goes unclaimed

Pension Credit can act as a gateway to a range of other benefits

The Independent UK

Martin Lewis warns nearly 1m older people missing out on big income boost of up to £3,300 each year

The consumer champion is urging pensioners with a weekly income of less than £200 to check if they qualify for Pension Credit.

Daily Record

DWP and Martin Lewis warn 850,000 households missing out on up to £3,300 a year

The DWP says there is £1.7billion in benefits going unclaimed and once you have it you are entitled to more benefits and bonuses

Chronicle Live

Martin Lewis and DWP warn 850,000 missing out on up to £3,300 a year

There is £1.7billion going unclaimed and once you have it you are entitled to more benefits and bonuses

Wales Online

Around 850,000 households missing out on vital Pension Credit support

Pension Credit can act as a gateway to a range of other benefits.

The Independent UK

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Daily Record

More than 500,000 people in privately rented properties could miss out on £400 energy bill support

The £400 energy discount is aimed at helping households through the cost of living crisis.

Daily Record

Fraud warning issued to millions of households ahead of UK Government financial support starting next month

Scammers pretending to be from Ofgem are tricking people into handing over bank details.

Edinburgh Live

Scandalous UK scammers using cost of living crisis to trick vulnerable people

Scammers have been targeting people by email, claiming to be from energy regulator Ofgem and asking people to enter bank details to get the energy rebate

Manchester Evening News

Citizens Advice issues warning over renters missing out on £400 energy grant

Citizens Advice has warned landlords may be pocketing the cash meant for their tenants

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The Guardian - UK

‘It is so easy to lose everything’: tales of poverty, despair and dignity at a Citizens Advice centre

In a single day in a south London centre, the impact of the cost-of-living crisis is starkly evident, with clients overwhelmed by debt, struggling to pay bills and lost in bureaucracy

The Guardian - UK

Two in five buy now, pay later shoppers borrow funds to clear the debt

Citizens Advice says consumers ‘piling borrowing on top of borrowing’ by paying with credit cards

Wales Online

Many buy now, pay later customers ‘borrowed money to make repayments’

Government plans law change to bring some forms of unregulated BNPL products into Financial Conduct Authority regulation

The Independent UK

42% of buy now pay later customers ‘borrowed money to make repayments’

In the 18 to 34 age group, just over half had used some form of borrowing, according to a Citizens Advice survey.

Daily Record

Charity warns people struggling to make ends meet are at risk of poverty, debt and destitution

Citizens Advice Scotland has seen a 67% increase in energy customers seeking help.

Daily Record

Essential PIP tips for DWP assessments in-person, over the phone or by video call

Evidence gathered from consultations will be used to determine the outcome of a PIP claim.

Liverpool Echo

Five jobs paying up to £50,000 that you can do from home

Barnardo's, Heineken, Citizens Advice and Purplebricks all feature on these attractive roles you can do from the comfort of your own home

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