The Latest Breaking News from Citizens Advice

Disabled benefits claimants ‘waiting months for £300m in delayed PIP payments’

Working-age claimants are waiting five months for a decision

Wales Online · Jul 5, 2022

Five-month disability benefits delay causing hardship, says Citizens Advice

UK charity says 150 people an hour contacting it over backlog in processing personal independence payment claims

The Guardian - UK · Jul 5, 2022

Disabled benefits claimants ‘waiting months for £300m in delayed payments’

Disability benefit claims have risen steadily over the past three decades, the Institute for Fiscal Studies said.

The Independent UK · Jul 5, 2022

UK energy supplier customer service plunges to new low, survey finds

As complaints soar Citizens Advice names Utilita and Ovo Energy worst performers, with EDF ranked best

The Guardian - UK · Jul 1, 2022

Energy firms’ customer service standards fall to record low – Citizens Advice

The charity is calling for an urgent improvement before the winter, when bills are expected to be hiked yet again.

The Independent UK · Jun 30, 2022

All the benefits and support for parents over the school holidays including food vouchers

With just weeks to go until the kids break up, we round up all the benefits and support you can get - from free food vouchers to support groups and ways to cut your childcare costs

Daily Mirror · Jun 25, 2022

What can households do to ease pressure of soaring inflation during the cost-of-living crisis?

Citizens Advice, run by highly trained volunteers, are available to assist people with debt, legal and housing problems

Evening Standard · Jun 22, 2022

UK households will pay £2.7bn to cover cost of failed energy suppliers, says NAO

Watchdog estimates consumers must pay £94 after years of failures by Ofgem

The Independent UK · Jun 21, 2022

Nearly 3 in 4 Newcastle families have been targeted by scammers - how to avoid being conned

From bogus Government and HMRC scams to fake parcel delivery texts - what to look out for

Chronicle Live · Jun 21, 2022

No-fault evictions: Can my landlord kick me out for no reason?

The government's Department for Levelling Up, Housing and Communities is proposing to end exploitative no-fault evictions in a host of changes to clamp down on dodgy landlords

Daily Mirror · Jun 16, 2022