Citizens Advice has issued a warning for more than half a million people across the UK who may miss out on the government's financial support to help pay energy bills, with the cash going to their landlords instead.
The independent organisation estimated that one in eight people who rent from a private landlord may not receive the benefit of the support that is meant to provide a discount on their energy bills. As a result, up to 585,000 people could be missing out on much-needed cash.
Tenants whose landlords manage their bills are locked out of the £150 warm home discount and they may also not see the £400 energy grant promised by the government from October. No guidance has been issued on how landlords should manage the money, while no legal requirement has been put in place for them to pass it on to their tenants.