Citizens Advice is warning that more than half a million people across the UK could miss out on the UK Government's £400 support for energy customers from October because they are in a privately rented property.
The charity said that one in eight people who rent from a private landlord may not feel the benefit of support which is aimed at helping reduce household energy bills when Ofgem implements the next price cap.
As a result, 585,000 people could be left out of pocket, including tenants whose landlords manage their bills. They are locked out of the £150 Warm Home discount scheme and may not see the £400 energy grant the UK Government has promised from October.