The Latest Breaking News from Citizens Advice

Attendance Allowance myths which stop older people claiming up to £369 from DWP each month

Successful Attendance Allowance claimants could receive either £247.40 or £369.60 every four weeks to help with additional daily living costs.

Daily Record · May 2, 2022

1,300 homes stop topping up pre-pay meters because they can no longer afford it

Citizens Advice has spoken to more than 1,300 people who are going without pay-as-you-go power - known as self-disconnection. It follows a 54% rise in the energy price cap which has added an average of £700 to annual household bills

Daily Mirror · May 2, 2022

NatWest reports 40% profit jump as bank refers customers to debt experts

Strong first-quarter results come as group warns of ‘uncertain’ economy because of cost of living crisis

The Guardian - UK · Apr 29, 2022

Citizens Advice: How to use a food bank if you're struggling to feed your family

The rising cost of living has left families making tough decisions - but you can get help if you're struggling to afford food

Manchester Evening News · Apr 22, 2022

People of State Pension age with health conditions could boost their monthly income by up to £369

Successful Attendance Allowance claimants could receive either £247.40 or £369.60 every four weeks to help with additional daily living costs.

Daily Record · Apr 14, 2022

Attendance Allowance could give older people up to £92 in weekly support for over 55 conditions

If you are of State Pension age and need extra help during the day or night you could be eligible for the DWP benefit.

Daily Record · Apr 12, 2022

Dispatches: Mum says children are sharing baths and towels to save money on energy bills

Carla Hood told Dispatches presenter Morland Sanders that she turned the heating off as soon as her children were in bed

Wales Online · Apr 11, 2022

‘Pay up, or it trebles’: bailiffs accused of strong-arm tactics in UK

Charities are alarmed by the increasing use of private firms to collect money owed to the public sector

The Guardian - UK · Apr 10, 2022

Call waiting times for energy customers to speak to advisor rises to more than five minutes

Some customers face waiting times of around 15 minutes to speak to their supplier.

Daily Record · Apr 8, 2022

UK energy suppliers’ customer service at ‘worst’ level since 2017

Citizens Advice latest ratings cover last quarter of 2021 and suggests plummeting standards

The Guardian - UK · Apr 7, 2022