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The Latest Breaking News from Citizens Advice

What to do if you can't or are struggling to pay your energy bills

Should you not pay if you can't afford your gas and electricity bill? See our guide below on what the best thing is to do if you're struggling to pay.

Manchester Evening News · Aug 2, 2022

Citizens Advice website crashed as many householders rushed for help over energy crisis

Several advice pages were not loading on the Citizens Advice website

Manchester Evening News · Aug 2, 2022

DWP could give people of State Pension age with back pain up to £92 each week

Nearly 1.4m people across the UK currently receive either £247 or £369 every four weeks through Attendance Allowance.

Daily Record · Aug 2, 2022

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Stop ripping off customers hurt by ever rising bills

More than nine million adults are paying the price for regulators failing to crack the whip

Evening Standard · Aug 1, 2022

One in seven consumers in UK paying ‘loyalty penalty’, says charity

Citizens Advice says people should consider switching products such as mobile and broadband contracts or mortgages

The Guardian - UK · Aug 1, 2022

Save £800 by avoiding 'loyalty penalties' for services, says charity warns

Citizens Advice finds many people could save more than the £400 government energy discount simply by shopping around after their phone, broadband and phone contracts end

Wales Online · Aug 1, 2022

Squeezed households paying loyalty penalty for key services, charity warns

Citizens Advice said tackling the issue could be worth more to some households than the £400 discount on energy bills this winter.

The Independent UK · Jul 31, 2022

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Food and fuel poverty has more than tripled in a year, says Citizens Advice

Huge rise in numbers forced to choose between eating and heating in UK, says charity

The Guardian - UK · Jul 30, 2022

Energy arrears overtake council tax as most common debt issue

Leading UK debt charities call on Ofgem to protect vulnerable families before new energy price cap kicks in for winter

Chronicle Live · Jul 29, 2022

Unfolding cost-of-living crisis ‘like watching slow-motion trainwreck’

The fuel poverty charity National Energy Action estimates 8.7 million UK households will be in fuel poverty this winter.

The Independent UK · Jul 29, 2022

Dad 'struggled' to buy birthday gift for daughter as cost of living bites

One dad is finding himself struggling more and more as the cost of living crisis continues

Liverpool Echo · Jul 28, 2022

Energy bills set to hit £500 a month in January as Russia squeezes European gas supplies

‘Almighty hit’ to living standards as fresh estimates predict even higher costs

The Independent UK · Jul 27, 2022

Spiralling costs forcing families to use credit to pay essential bills

Increase in use of Buy Now Pay Later deals to pay for energy and food sounds alarm at energy and debt advice charities

Chronicle Live · Jul 26, 2022

Attendance Allowance claim form top tips which could help you get up to £92 every week

The DWP could award people over State Pension age either £247.40 or £369.60 every four weeks in financial support.

Daily Record · Jul 22, 2022

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Daily Record · Jul 22, 2022

Attendance Allowance myths which stop people of State Pension age claiming up to £369 each month

Successful claimants could receive either £247.40 or £369.60 every four weeks to help with additional living costs.

The National (Scotland) · Jul 14, 2022

Pause benefits sanctions until cost-of-living crisis is over, new report says

THE UK Government should pause benefits sanctions until the cost-of-living crisis has been resolved, Citizens Advice Scotland has said.

The Independent UK · Jul 12, 2022

Mark Drakeford warned not to waste ‘once-in-a-generation’ chance to overhaul council tax

Citizens Advice Cymru have called on the Welsh Government to replace council tax with a land value tax.

Daily Record · Jul 11, 2022

Martin Lewis warns people on State Pension will lose one third of annual benefit to pay energy bills

Energy experts predict the October price hike will rise by 64% to £3,245.

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The Independent UK · Jul 10, 2022

Failures of energy suppliers could see customers forking out an extra £164

Citizens Advice found that the bill for supplier failures stands at £4.6 billion.

Glasgow Live · Jul 8, 2022

Over 60,000 DWP Attendance Allowance claimants could be due money back

According to new research about the Department for Work and Pensions, approximately £230 million of the Attendance Allowance benefit has been underpaid to claimants

Daily Record · Jul 8, 2022

More than 60,475 older people claiming Attendance Allowance could be due money back from DWP

Thousands of pensioners across the UK have been underpaid by an estimated £230 million.

Daily Record · Jul 7, 2022

DWP confirms new claims for PIP at record high as 327,000 people await health assessments

The backlog is worth an estimated £300 million in benefit payments.

Chronicle Live · Jul 6, 2022

DWP warned about PIP payment delay impact with claimants waiting months for cash

The Government urged to 'get a grip' on the backlog of PIP payments by Citizens Advice as people increasingly struggle during the cost of living crisis

Manchester Evening News · Jul 6, 2022

Warning as thousands of tenants could miss out on £400 cost of living payment

Your landlord could end up pocketing the pay out instead

Liverpool Echo · Jul 6, 2022

PIP claimants warned over '£300m payment delays'

Some people are waiting five months for a decision on disability benefits

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