The Latest Breaking News from Southwest Airlines

One week. That’s it.

Southwest Airlines says it will award the travelers who were caught in the surge of canceled flights during the holidays 25,000 frequent-flyer points, an award worth more than $300 in flights.

A bride lost more than $70k in reservations after a Southwest flight cancellation caused her to miss her own ceremony

A video showing the Delta Sky Club has gone viral amid Southwest Airlines’ flight cancellation chaos

The airline with the ticker LUV, now a far cry from its early customers-first days under co-founder Herb Kelleher, ruined countless holiday reunions over the past week. Southwest Airlines marooned not just passengers but also its own crews and landed tens of thousands of its customers in a Sisyphean holiday-week…

In the wake of Southwest Airlines scrapping thousands of flights over the holidays, inconvenienced travelers across the country are looking to get their money back for expenses they’ve incurred, including flights on other airlines, clothing, hotels and meals.

Why did Southwest cancel so many flights, and what's next for affected travelers? The airline-in-crisis hasn't answered all the questions, but claims it has returned to normal operations.

Southwest passengers stranded in Nashville on Christmas were told by airport police they no longer had valid tickets and risked arrest.

From the celebrations that came with a big holiday week to massive temperature shifts, logistical nightmares for travelers and more, Sun-Times photographers were out capturing another week in our city.