The Latest Breaking News from Neil Lawrence

China now the ‘good guy’ on AI as Trump takes ‘wild west’ approach, MPs told

Experts say China is backing attempts at global governance, while US has set up race between profit-hungry companies

The Guardian - UK · Apr 14

Ovo Energy fined £2.7m for failing to deliver government bill support on time

Regulator says thousands of UK’s most vulnerable households missed rebate for months amid soaring costs

The Guardian - UK · Jan 22

Energy firm to pay millions in compensation after warm home payment delays

The compensation ruling comes after customers had to wait more 19 months to receive their Warm Home Discount support

The Independent UK · Jan 22

Good Morning Britain's Richard Madeley clashes with guest as Ofgem calls out 17 energy providers

An Ofgem worker was on today's show to discuss a recent energy review

Liverpool Echo · Nov 22, 2022

Ofgem finds 'failings across the board' and energy suppliers who must do 'much more' for vulnerable customers

The energy regulator told 17 energy suppliers that they must improve to help customers through the cost of living crisis

Chronicle Live · Nov 22, 2022

Ofgem tells 17 suppliers to improve their approach to vulnerable customers

All 17 suppliers who submitted data to the regulator were told they had to improve their practices.

The Independent UK · Nov 22, 2022

Shell Energy to refund thousands of customers £106,000 after overcharging for three years

Shell Energy will be paying out more than £500,000 and refunding thousands of customers after pre-payment meter users were being overcharged by Shell Energy for three years.

Glasgow Live · Aug 25, 2022

Thousands of Shell Energy customers to receive refunds

Shell Energy overcharged thousands of customers for their gas and electricity

Liverpool Echo · Aug 25, 2022

Shell Energy to pay £500,000 after thousands of energy cap customers were overcharged - are you due money?

Customers with pre-payment meters had been overcharged between January 2019 and September 2022

Wales Online · Aug 25, 2022

Shell to pay £536,000 for overcharging prepayment customers

Ofgem says company will refund and compensate 11,275 customers after it sent them the wrong rates

The Guardian - UK · Aug 25, 2022