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The Latest Breaking News from GCCs

Nearly 70% of India's GCCs stuck at AI pilot stage: Dell-Zinnov report

The report, titled 'India GCCs 2030: From Capability Centers to Agentic Transformation Engines', noted that while ambition remains high, approximately 55% of routine GCC work is currently exposed to AI-led automation, necessitating that nearly 60% of the workforce undergo reskilling by 2030.

The Economic Times · 16h ago

India’s middle-class crisis: the great bifurcation and the Gen Z uprising

The student protests we have been witnessing in India can be explained in large part by the crisis facing the Indian middle class, marked in particular by graduate unemployment and a decline in average purchasing power. This is because the upper middle class has grown wealthier, while the lower-middle class…

The Conversation · Sep 8

India’s $100-billion GCC boom runs into an engineer talent puzzle

India's Global Capability Centres sector is rapidly expanding and generating significant revenue. However, a substantial gap exists between engineering graduates and job-ready talent. Companies are investing heavily in upskilling and reskilling existing employees to meet demand. Apprenticeship programs and exploring tier-two cities are also key strategies. Closer industry-academia collaboration is…

The Economic Times · Sep 3

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Foreign BFSI firms setting up more GCCs; rent highest 7.32 million sq ft office space in H1: Knight Frank

Foreign banking firms significantly boosted office space leasing for global centers. This sector's demand for office space rose seventy percent year-on-year. IT and IT-enabled services companies saw a decrease in their office space absorption. Other service companies also increased their office space leasing across major cities. India's commercial real estate…

The Economic Times · Aug 29

India’s flex workspace market records strongest H1 as seat leasing jumps 68%: Cushman & Wakefield

India’s flexible workspace sector posted its strongest-ever first half in 2026, with operators leasing 191,306 seats across the country’s top eight cities, up 68.4% year-on-year. Flex operators also recorded 8.4 million sq ft of leasing, accounting for nearly 20% of total office leasing activity.

The Economic Times · Aug 28

Captive buyouts: Are IT cos scaling up or skilling up?

Indian IT companies are buying client technology units to secure larger partnerships. This strategy aims to boost contract values as organic growth slows down. TCS, Wipro, and HCLTech have recently made significant acquisitions. These deals involve acquiring intellectual property and engineering talent. This trend revives a past strategy of acquiring…

The Economic Times · Aug 27

Octave opens Tech and Innovation Centre in Hyderabad; plans to scale to 2,000 engineers

With plans to scale to 2,000 engineers in the coming years, the centre will contribute to Octave's global technology and innovation operations across software engineering, AI, data, cloud, product development and other advanced technology capabilities, a release said.

The Economic Times · Aug 26

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Finding right talent biggest challenge for GCCs eyeing workforce expansion: Report

Taggd is a digital recruitment and talent fulfilment company. The report is based on inputs from over 100 CHROs and talent acquisition leaders, along with closed-door roundtables across major GCC hubs.

The Economic Times · Aug 26

52% of Indian GCCs plan to increase hiring in FY27, up from 47% last year: Survey

More than half of Global Capability Centres in India plan increased hiring next fiscal year. Hiring confidence has improved from the previous year's survey results. Companies face challenges finding quality talent and managing compensation increases. About 1.5 lakh new roles are projected to be generated in the coming fiscal year.…

The Economic Times · Aug 25

Indian realty market remains divided amid affordability pressures and GCC-led commercial demand

The commercial real estate sector in India is witnessing robust demand for leasing and a decline in vacancy rates. Global Capability Centres are significantly contributing to office space absorption. Furthermore, flexible workspace operators are experiencing impressive revenue growth annually. This commercial vitality is advantageous for Real Estate Investment Trusts, which…

The Economic Times · Aug 20

India GCCs move from execution hubs to strategic centres as AI reshapes work, talent and workspace

India's Global Capability Centres (GCCs) are assuming control over product ownership and advanced tech initiatives. They are becoming key players in high-level problem-solving and pioneering research and development efforts. By 2026, the AI talent in these centres is expected to nearly double. Additionally, the demand for office leasing is on…

The Economic Times · Aug 20

Seven states plan 1,380 new GCCs, to help create 12 lakh jobs by 2031: CBRE

Seven states are establishing dedicated policies for Global Capability Centres. These initiatives aim to create approximately 1.18 million jobs by the year 2031. Karnataka targets 500 centres and 3.5 lakh new employment opportunities. Maharashtra plans 200 centres, expecting 4 lakh jobs, while Rajasthan targets over 200 centres. Other states are…

The Economic Times · Aug 14

India’s next competitive advantage must be built, not inherited

India aims to lead global growth by building integrated capabilities and executing effectively. Its GCC base and digital infrastructure offer significant strategic advantages for expansion. Manufacturing ambitions extend beyond fabrication to encompass the entire global value chain. Startups and deep-tech ventures require patient capital and institutional support for success. Talent,…

The Economic Times · Aug 14

90% of India’s GCC leaders confident through 2030, but AI literacy stuck at 27%

India's Global Capability Centres are becoming AI hubs, but leadership AI literacy remains low. Most leaders are confident India will lead globally through 2030. However, less than 30% of leaders possess sufficient AI literacy for strategic decisions. GCCs must reskill over 40% of their workforce for this AI transformation.

The Economic Times · Aug 12

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The Economic Times · Aug 10

India’s GCCs trade hefty headcount for specialised talent

Global Capacity Centres are becoming smaller and more engineering-focused. India's GCC market is projected to reach one hundred billion dollars by 2030. Companies are prioritizing specialized talent and faster product development. Artificial intelligence enables greater output with smaller, agile teams. Value density and strategic work routing now define center importance.

The Economic Times · Jul 27

UP targets 10% of new GCCs, sets up advisory board

Announcing the roadmap at the GCC Summit 2026, Alok Kumar, principal secretary, information technology and electronics, said the state is focusing on policy support, digital infrastructure, talent development, and coordination across departments to attract new GCC investments.

The Economic Times · Jul 27

Study abroad is getting harder & India is getting smarter about it

New US immigration rules, rising costs and tighter visa pathways are reshaping the study-abroad equation for Indian students. As global universities establish campuses in India under NEP 2020, the article argues that India is emerging as a credible destination for world-class education, allowing students to access international degrees without leaving…

The Economic Times · Jul 25

GCCs may account for nearly half of India's office leasing in 2026: Report

India's office market has remained resilient, with GCCs strengthening their role in leasing activity. During the first half of 2026, GCCs leased 16.6 million square feet of Grade A office space, accounting for 46% of total office leasing across the top seven cities, the report said.

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The Economic Times · Jul 16

Time to score own goals: India's GCCs create world-class research, but rarely own the IP that generates future wealth

India's innovation challenge lies in foreign ownership of research assets. Global Capability Centers generate significant revenue but do not accumulate Indian assets. Research performed in India is often sold as a service, with IP ownership residing abroad. This model generates export receipts but lacks compounding asset growth for the nation.…

The Economic Times · Jul 9

India wants to lead, not just host, GCCs: Nirmala Sitharaman

India aims to lead global capability centres and the world's knowledge economy. The nation now hosts over half of the world's GCCs, which is significant. India's focus shifts from scale to enabling innovation and shaping future technologies. Enterprises are prioritizing innovation and long-term competitiveness over cost reduction. The government is…

The Economic Times · Jul 9

Tier 2 cities emerge as next frontiers for India's growing GCC ecosystem

Rajeshwar Singh Jenwar, Director and HoD, Software Industry Promotion Division, Ministry of Electronics and Information Technology (MeitY), said India's GCC (global capability centre) ecosystem has witnessed remarkable growth over the past five years.

The Economic Times · Jul 9

Skilling vital in India's goal of becoming AI solutions capital: IT Secretary

Speaking at the CII GCC Business Summit, Krishnan noted that the deployment of AI in enterprises is still lagging across the world, not just in India, presenting an opportunity for GCCs here to play a critical role.

The Economic Times · Jul 9

Govt has done its part on GCCs via Budget, now industry must invest in skilling and innovation to counter AI risks: CEA Nageswaran

Chief Economic Adviser V Anantha Nageswaran urged industry to invest in skilling and innovation. He stated government has supported Global Capability Centres through Budget announcements. Artificial intelligence poses risks to business models focused solely on low-cost execution. The government encourages GCC expansion beyond major metropolitan cities. Firms and people must…

The Economic Times · Jul 8

AI penetration doubles in India's retail GCCs, but senior talent remains scarce

Artificial intelligence penetration in India's retail Global Capability Centres (GCC) has doubled, yet AI professionals still represent fewer than one in 20 employees, according to a report by TeamLease Digital. The findings highlighted a stark capability mismatch even as India scales its presence globally, holding 180 centres and over 270,000…

The Economic Times · Jul 6

India's office leasing hits record as multinationals expand despite global uncertainty

In the first half of 2026, India's office market saw unprecedented growth, with a staggering 45.5 million square feet leased. This remarkable rise was propelled by multinational firms, especially those enhancing their Global Capability Centres, contributing to 43% of total leasing. Despite global challenges, India stands out as an attractive…

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