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The Latest Breaking News from GCCs

No vacancy at home: Worsening job market greets H-1B returnees

Indian tech professionals returning from the US, including H-1B visa holders, face a challenging job market back home. Layoffs at major US tech firms have led to a surge in returnees, overwhelming limited openings. While some opportunities exist in GCCs and startups for experienced professionals, securing roles with comparable US…

The Economic Times · Jun 26

PE firms, mid-market companies drive India’s new GCC wave

India's Global Capability Centre (GCC) landscape is shifting, with private equity-backed and mid-market firms now driving significant expansion. These companies are leveraging GCCs beyond cost savings to build advanced capabilities in AI and engineering, creating substantial value for their portfolios. This trend signifies a maturing strategy for PE firms, moving…

The Economic Times · Jun 22

PE firms join GCC boom, push portfolio companies to set up captive centres

Private equity-backed firms are increasingly establishing Global Capability Centres (GCCs) in India, moving beyond cost savings to build AI, engineering, and product capabilities. This trend signifies a shift from large corporations to mid-market companies leveraging GCCs as a strategic value-creation tool for portfolio companies.

The Economic Times · Jun 18

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India has wide AI talent gaps in deployment, governance, security: Quess report

India faces significant AI talent gaps in deployment, governance, and security roles, with GenAI deployment showing the widest deficit. While the country boasts the second-largest AI talent pool globally, the demand is shifting towards production-ready skills, particularly in the three-to-five-year experience band, as AI becomes a horizontal capability across industries.

The Economic Times · Jun 17

Expanding GCCs bring in more value vs new entrants

India's global capability centre ecosystem is witnessing a convergence of greenfield and brownfield activities around capability-led work. New centres are increasingly established with engineering and product development charters from inception, shrinking the time to maturity. This shift signifies a move from execution hubs to value creation engines.

The Economic Times · Jun 11

Zepto's market position; TCS' AI verdict at AGM

Zepto pulls ahead of Swiggy Instamart on orders, but heavy burn continues. This and more in today's ETtech Top 5.

The Economic Times · Jun 9

India a major growth market for Celonis, says senior exec

The Germany-based company said it already serves 260 global capability centres (GCCs) in India, counting companies such as Mercedes-Benz, Hitachi Energy and AstraZeneca as its clients, and sees a larger opportunity ahead as enterprises try to connect AI systems with operational data spread across departments and software systems.

The Economic Times · Jun 9

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TCS forms business unit to help MNCs set up GCCs

Tata Consultancy Services has launched a new business unit, Global Value & Innovation Centres, to assist enterprises in establishing and managing global capability centres (GCCs). This unit will focus on creating "AI-native GCCs" and transforming existing ones, offering services across the entire lifecycle from strategy to AI-led operations.

The Economic Times · Jun 9

GCCs outpace IT services in tech hiring, driving AI & cloud talent

Global capability centres are now adding more employees than IT services firms in India. This trend shows a shift in how advanced technology talent is developed. GCCs are becoming key for AI and cloud roles. This expansion is reshaping the GCC enabler ecosystem. IT services firms still employ more people…

The Economic Times · Jun 9

The great $100-billion tech shift: GCCs tighten grip on India’s talent market

India's Global Capability Centres (GCCs) jobs: India's Global Capability Centres (GCCs) are rapidly outpacing traditional IT services, driven by multinational corporations' need for control over IP, data, and AI. With a deep talent pool and higher compensation, GCCs are becoming the primary engine for specialized tech talent absorption, reshaping India's…

The Economic Times · Jun 4

India's brain-gain moment may be starting with a crack in the American dream

As green card backlogs, visa uncertainty and layoffs reshape the American dream, India is emerging as a stronger destination for globally experienced professionals. Experts say GCCs, AI, semiconductors and product firms could absorb returning talent, though compensation gaps and ecosystem challenges remain.

The Economic Times · Jun 1

From diapers to drugs: How India's global corporate hubs are putting AI to work

Heads of several Global Capability Centres (GCCs) told Reuters they are deploying AI across a host of functions - from marketing and content creation to finance and human resources - to automate time-consuming, repetitive tasks that once ‌required hours ⁠of manual ⁠effort.

The Economic Times · May 29

India's GCC model shifts from cost to capability as AI, talent strains bite

India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present challenges. Artificial intelligence is poised to reshape operations, demanding adaptation. India's future edge depends on its ability to adjust to these changes and global competition.

The Economic Times · May 27

GCCs switching to smart workflows as AI gobbles up procedural grunt work

Industry experts said AI is shrinking junior-level workflows, reducing standalone procedural functions and pushing multinational companies to redesign the kind of work handled by their India centres. Early industry estimates suggest nearly 18% of India’s GCC work still sits in commoditised, process-heavy functions that are increasingly being automated, embedded into…

The Economic Times · May 27

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The Economic Times · May 25

Awfis Q4 profit doubles, revenues up 20% YoY on GCC boom and AI-led expansion

Co-working spaces remained the company’s biggest revenue contributor, accounting for more than 83% of operating revenues. Income from the segment rose 26.8% on-year to Rs 341.5 crore in Q4 FY26 from Rs 269.3 crore in the year-ago period. The construction and fit-out projects business contributed Rs 68.6 crore during the…

The Economic Times · May 25

Global firms rethink GCC hiring in India as AI shifts skill demand

Global firms in India are hiring cautiously. Artificial intelligence is changing job roles, making it harder to find talent with advanced tech skills. Companies seek specialized expertise in AI and cybersecurity. Entry-level positions may shrink as AI handles routine tasks. Re-skilling programs and university partnerships are underway to bridge the…

The Economic Times · May 22

MNCs turning flex spaces as main hubs as GCC story deepens

Global capability centres are transforming India's office space market, shifting from temporary entry points to strategic, long-term operating hubs. These centres are increasingly opting for flexible workspaces, signing larger and longer-duration deals, and demanding bundled services beyond just office space.

The Economic Times · May 20

GCCs in India: The story so far

India's global capability center landscape is booming, serving as a catalyst for technological and service-driven growth. While discussions on quantifying its impact persist, it’s notable that multinational exports are anticipated to hit $164 billion by 2025-26. The workforce has expanded to a remarkable 4.2 million, with AI set to revolutionise…

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The Economic Times · May 20

Flex office: As GCCs boom, Table Space is betting big on managed workspaces

As India’s GCC ecosystem expands rapidly, enterprise managed workspace providers are emerging as critical enablers of global firms entering and scaling in the country.

The Economic Times · May 19

Domestic cyclicals remain best bet in India, says Anish Tawakley amid global volatility

Despite global headwinds, India's economy is robust, with picking demand and spare capacity, according to DSP Mutual Fund's Anish Tawakley. He favors selective investments in domestic cyclicals like financials, cement, and automobiles, while cautioning against capital market-linked plays and PSU banks. Inflation is seen as transitory, but FMCG margins face…

The Economic Times · May 18

Inside India’s Next-Gen Workspaces: The Rise of Intelligent Commercial Ecosystems

L&T Realty is expanding its commercial real estate footprint while setting new benchmarks for India’s modern work environment

The Economic Times · May 12

Global turmoil is India’s 'wake-up call' to cut import dependence: Piyush Goyal

India's Commerce Minister Piyush Goyal urges domestic industry to embrace self-reliance amid global challenges. He calls for increased productivity and better use of trade agreements. The minister emphasizes reducing import dependence to bolster the economy. He also highlights the potential of electric vehicles and advanced technologies like AI for growth.…

The Economic Times · May 12

Amazon primes a Blinkit showdown; New insurance models prop up

Happy Tuesday! Amazon's late but strong push into quick commerce is unsettling market leader Blinkit. This and more in today's ETtech Morning Dispatch.

The Economic Times · May 12

Smaller teams, fewer replacements guiding GCC 2.0 ops playbook

Global Capability Centres in India are starting smaller and using AI to boost output. Companies are no longer replacing every departing employee. This shift prioritizes high-skill talent over large teams. Business growth is expected to outpace headcount growth. Hiring demand is rising for AI, data, cloud, and cybersecurity skills. This…

The Economic Times · May 7

AI stars are minting 60% fatter paycheques

AI-skilled professionals are commanding significant pay premiums, earning up to 60% more than their peers in other tech fields. This widening salary gap is expected to persist and grow over the next two to three years as companies increasingly adopt AI-influenced pay frameworks and automation impacts entry-level roles.

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