Hiring talent with the required skill set has emerged as the biggest challenge for global capability centres, even though the majority of them are looking to expand their workforce this year, a report said on Tuesday.
More than half of global capability centres plan to expand their workforce in 2026-27, while 22 per cent expect stable headcount and 26 per cent anticipate cuts, according to the second edition of Taggd's annual GCC report released in partnership with the Confederation of Indian Industry (CII).