Global Capability Centres (GCCs) are increasingly becoming smaller, leaner and engineering-led as companies focus on building specialised teams around artificial intelligence (AI) and product engineering rather than expanding scale and headcount, a TOI report showed.
According to a 2024 report by technology industry body Nasscom, India’s GCC market is expected to reach $100 billion by 2030, up from $64.6 billion in 2024. Employment in the sector is also expected to cross 2.5 million from 1.9 million during the same period.