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The Latest Breaking News from Gary Rycroft

Travel FX slow to refund £1,500 after Singapore dollars failed to show

Currency firm insisted I had to wait for Royal Mail to investigate, forcing me to buy another £1,500 elsewhere

The Guardian - UK

‘Upsetting and frightening’: what’s really behind the door of your holiday rental?

Accommodation websites stand accused of not carrying out adequate checks on hosts, turning stays into nightmares

The Guardian - UK

John Lewis glass-top dining table led to a shattering experience

The seven-year-old table exploded on the hottest day of the year but I am being refused a refund

The Guardian - UK

From analysis to the latest developments in health,
read the most diverse news in one place.

Airport parking: £100 fines in Bristol ‘could be unenforceable’

Eagle-eyed reader and consumer solicitor say local bylaws are key to question of enforcement

The Guardian - UK

T&Cs at adventure travel firm GVI Planet are totally OTT

It cancelled our booking to take part in a conservation programme in Costa Rica, then wanted us to pay to get a refund

The Guardian - UK

My brother is trying to defraud our mother’s estate

Don’t be bullied. Any shady dealings will be revealed by the probate process, so let the solicitors get to the bottom of this difficult issue

The Guardian - UK

Amazon shows ‘contempt’ for UK law over parcel thefts

Its insistence that customers need a police report to get a refund after goods fail to turn up could go against Consumer Rights Act

The Guardian - UK

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My partner doesn’t want me on the mortgage – should I be worried?

A power imbalance in your relationship could spell trouble for the future. It’s time to have an honest conversation

The Guardian - UK

How do I protect my bereaved friend from predatory behaviour?

Keep in touch regularly. She may get defensive so a gentle approach may help your friend open up

The Guardian - UK

easyJet: how will passengers wrongly denied boarding get the compensation due?

How can you tell if you were turned away at the departure gate wrongly – and what can you claim?

The Independent UK

What to do if you can't pay your energy bill and how to complain to your supplier

Consumer rights expert Martyn James explains what to do if you can't afford your energy bill - and how to complain to your supplier - ahead of the huge price cap rise that is expected this winter

Daily Mirror

Why are airport queues so long and what are passengers’ rights if they miss a flight?

Exclusive: Former Gatwick security officer Simon Calder explains all

The Independent UK

Why are airport queues so long and what are passengers’ rights if they miss a flight?

Exclusive: Former Gatwick security officer Simon Calder explains all

The Independent UK

I’m very happy with my partner, but why won’t he divorce his wife?

He may feel ashamed, scared – or perhaps he’s just lazy? Either way, you need to look at legal avenues that may open doors for him

The Guardian - UK

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