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The Latest Breaking News from Which

Big tech platforms will have to ban scam ads under UK plans to tackle fraud

Range of potential measures announced by Ofcom include reducing risk of accounts being hijacked for scams

The Guardian - UK · Jul 10

Warning as ‘potentially lethal’ baby products found listed on sites such as Amazon, eBay and TikTok shop

Potentially harmful self-feeding products, pillows and sleeping bags found listed on popular retail sites

The Independent UK · Jul 7

Which? finds 150 potentially lethal baby products sold online

UK consumer group says lives are at risk because platforms fail to prevent dangerous items reaching customers

The Guardian - UK · Jul 7

From analysis to the latest developments in health,
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‘Potentially lethal’ baby pillows, sleeping bags and feeding items sold online

Which? said it had found 150 potentially lethal baby products being sold to UK consumers.

The Independent UK · Jul 7

Mobile internet coverage in UK worse than any EU or G7 country, Which? says

Analysis finds services cheaper but country ranks 57th in network performance and 70th for download speeds

The Guardian - UK · Jul 5

Tripadvisor AI summaries give glowing reviews to dangerous hotels, consumer watchdog finds

Tripadvisor's new AI review summaries are masking reports of food poisoning, sexual harassment and serious hygiene failures, a Which? investigation has found.

Euronews · Jul 3

Investigation into TripAdvisor’s AI summaries of hotels appears to mislead guests

IN FULL

The Independent UK · Jul 2

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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds

Which? says that the AI summary of Tripadvisor hotel reviews did not include details of serious complaints

The Independent UK · Jul 2

AI summaries of Tripadvisor hotel reviews downplay serious complaints, investigation finds

AI-generated overview found to gloss over allegations of sexual harassment and describes hotel being sued over hygiene as ‘spotless’

The Guardian - UK · Jul 1

UK holidaymakers warned over ‘trendy’ mosquito repellents

IN FULL

The Independent UK · Jul 1

Trendy mosquito repellents protected volunteers for under three minutes – Which?

Which? tested 12 products to find that two failed to protect volunteers from being bitten for more than a few minutes.

Evening Standard · Jun 30

Experts issue warning to UK holidaymakers over mosquito repellents – with one only working for three minutes

Which? tested 12 products and found that two failed to protect volunteers from being bitten for more than a few minutes

The Independent UK · Jun 30

One in eight car hire customers hit with hidden fees and costly add-ons

A survey of more than 3,600 customers found that 13 per cent paid more than the price they were first quoted

The Independent UK · Jun 30

Holidaymakers warned over social media scams for fake accommodation

Research suggests travel scams are on rise as experts advise doing some detective work to make sure holidays are real

The Guardian - UK · Jun 29

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The Independent UK · Jun 24

The credit card feature that may allow fraudsters to keep spending

IN FULL

The Independent UK · Jun 23

The credit card ‘loophole’ that fraudsters are exploiting

Which? said it has heard from some consumers who said fraud had followed them on to a replacement card

Evening Standard · Jun 23

Cancelled card ‘loophole’ may leave door open for fraudsters, says Which?

The consumer group raised concerns over a process which means people automatically have card details updated where they have previously been saved.

The Economic Times · Jun 23

UK tribunal gives go ahead for $4 billion lawsuit against Apple over iCloud services

Britain's competition tribunal has just sanctioned a major £3 billion lawsuit against Apple related to its iCloud service. Led by consumer group Which? , the lawsuit claims that Apple has manipulated its powerful market position, effectively entrapping users. This decision empowers numerous UK iPhone users to seek damages, with the…

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International Business Times UK · Jun 23

Have An iPhone? You Could Be Owed Cash As Apple Faces Major UK Lawsuit

Millions of UK Apple users could receive compensation from a £3bn fund if a class action claim over iCloud services succeeds. The case alleges Apple limited rival cloud services on its devices.

The Independent UK · Jun 23

iPhone users could get share of £3 billion in huge Apple lawsuit

iCloud customers will be automatically signed up for claim

The Independent UK · Jun 22

UK homeowners fear installing heat pump is a ‘high stakes gamble’

The clean electric heating systems are considered vital for decarbonising UK homes

The Independent UK · Jun 18

The top banking and cash cards for your 16- and 17-year-old kids

Get your young ones involved in learning about money early and you - and they - will feel more confident when it’s time for a bank card of their own

Evening Standard · Jun 15

Some motorists who pay monthly for insurance ‘charged annual rates close to 30%’

Paying monthly is often the only realistic option for households facing financial pressure, creating a ‘poverty premium’, Which? said.

TechRadar · Jun 10

Report warns 'potentially lethal' knock-off phone chargers sold on Amazon Haul, B&Q and eBay can electrocute and even explode

New Which? report reveals dangerous, ‘potentially lethal’ knock-off phone chargers sold by major retailers

The Independent UK · Jun 9

Consumers face safety risks from chargers sold on major retailer platforms

IN FULL

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