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The Latest Breaking News from Which

If you've owned an iPhone or Samsung in the last decade, an unexpected cash payout could be on its way

A UK court case could see iPhone and Samsung owners eligible for a share of £480 million

Holiday horrors: Airbnb and Booking.com users battle for refunds as stays go wrong

In a Consumer Champions special, Anna Tims tackles online rental disasters, from a tree collapsing on to a cottage to being trapped in a flat

The Guardian - UK

29 million smartphone users in the UK could be due compensation

Apple and Samsung smartphone users in the UK could receive part of £480m payout

The Independent UK

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UK class action against tech giant Qualcomm set to begin

Which? has brought the claim on behalf of around 29 million UK Apple and Samsung smartphone users.

Evening Standard

Cut your energy bills by a third? No, these ‘energy-saving plugs’ will cause nothing but hassle

The plastic ‘eco-plugs sold via social media or cold calls either never arrive or have no benefits when they do. And they can be dangerous

The Guardian - UK

Some of UK’s biggest banks ‘investing ever larger sums into fossil fuels’

Which’s analysis follows research finding that the world’s biggest banks significantly increased their fossil fuel finance in 2024.

The Independent UK

Many home insurance policies do not cover accidents as standard, warns Which?

The consumer group cautioned that many households may assume they are automatically covered for accidental damage.

The Independent UK

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Home insurance cash payouts may leave some people out of pocket, Which? warns

It has raised concerns that some offers of cash settlements from insurers may not be in consumers’ best interests.

The Independent UK

Which? super-complaint made over ‘serious failings’ in home and travel insurance

The consumer group highlighted customers’ confusion over what is covered by policies and ‘frustrating and substandard treatment’ when people claim.

Evening Standard

Major study reveals the worst performing airlines as delays get worse

IN FULL

The Independent UK

Flight delays by major airlines are worse than before pandemic – analysis

Which? found British Airways, easyJet, Jet2, Ryanair, Tui and Wizz Air were less punctual in the 12 months to the end of April than in 2019.

The Independent UK

Warning issued over ‘killer’ child car seats sold online

IN FULL

The Independent UK

Car seats being sold online in UK that risk lives of children, Which? finds

Consumer group says uncertified car seats that put lives of children in danger are being sold by leading online retailers

The Guardian - UK

Illegal car seats still being sold by major online marketplaces, investigation reveals

Knock-off products are much cheaper than real car seats – but can pose lethal risks

The Independent UK

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Evening Standard

Illegal car seats still sold online 10 years after they were first identified

Which? has found illegal car seats still being sold on online marketplaces a decade after it first found similar models on sale.

Euronews

From Krakow to Valencia: What are the best European city breaks right now?

Travellers ranked these European cities as hot favourites for city breaks, offering rich culture, outstanding food and diverse experiences.

The Independent UK

London and Glasgow to be linked by new service from ‘budget train company’

The new service will open up more ways to travel between Glasgow and the UK capital

The National (Scotland)

Co-op calls for supermarket discount cards for teenagers

The Co-op and charity Barnardo’s have called on supermarkets to allow for 16 and 17-year-olds to get loyalty card deals.

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news in one place.

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Evening Standard

Co-op and Barnardo’s call for 16 and 17-year-olds to get loyalty card deals

Retailers tend to offer loyalty deals to shoppers who are over 18, meaning younger students are forced to pay higher prices.

The Independent UK

Parents’ money worries are surging ahead of winter

IN FULL

The Independent UK

90% of working parents concerned about rising food prices, survey says

Food prices have returned to levels not seen since November 2022

Evening Standard

Parents were ‘feeling the pinch’ ahead of back-to-school season, survey finds

Which?’s tracker highlighted households’ concerns about the economy, household finances and the cost of everyday essentials.

International Business Times UK

Booking.com Slammed as Brits Say Scam Messages Look '100% Genuine' — Ofcom Urged to Step In

Booking.com is under fire after reports of fake listings, phishing emails and rising fraud cases. Which is urging Ofcom to review the platform's safety measures.

Evening Standard

Sleeping bags for babies found on eBay & Amazon pose suffocation risk, Which? finds

Parents across the UK are being urged to check their online purchases after a shocking investigation by consumer rights group Which? found dozens of "potentially lethal" baby sleeping bags for sale on major marketplaces

The Independent UK

The ‘dangerous’ baby sleeping bags being sold online

IN FULL

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