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Evening Standard
Evening Standard
Vicky Shaw

Cancelled card ‘loophole’ may leave door open for fraudsters, says Which?

Which? is calling for banks to develop a consistent approach to automatic billing updaters in cases of fraud (Dominic Lipinski/PA Archive) - (PA Archive)

Concerns have been raised by Which? that a feature designed to reduce hassle when renewing expired credit or debit cards may allow criminals to continue spending using replacement card details.

When a customer reports fraud on their account, the bank will cancel the card and issue a new one, with the expectation that this should sever the fraudster’s ability to spend.

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