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The Latest Breaking News from Which

Around 2.1m Britons behind on essential bills and payments – Which?

According to Which’s latest Consumer Insight Tracker, more than half of households, 55%, have made changes to cover essential spending.

The Independent UK

Challengers top customer satisfaction surveys for savings and current accounts

Offers of free cash should not be the sole motivation for moving banks, Which? said.

The Independent UK

Breakdown cover: family’s costs rise by 30% after AA auto-renewal

Driver is charged non-refundable sum of £747 when basic cover for a new customer would be £170

The Guardian - UK

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Building societies top Which? mortgage provider consumer satisfaction survey

Nationwide, Skipton and Yorkshire building societies received the highest scores in the annual survey from Which?

The Independent UK

New survey reveals extent of ‘surge pricing’ trend in UK

’Surge pricing’ means customers are charged higher prices when they need the item the most

The Independent UK

Almost half of consumers have noticed ‘surge pricing’ at busy times – survey

Some 47% have noticed a growing trend of retailers adjusting their prices in response to supply and demand, Barclays found.

The Independent UK

Sainsbury’s now more expensive than Waitrose for non-loyalty scheme members, Which? claims

A Sainsbury’s spokesperson said that comparing prices without considering loyalty offers is “misleading”

Evening Standard

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Outer Hebrides ranked Britain's best place for retirees

THE Outer Hebrides has been ranked the number one best place in the UK to move to in retirement.

The National (Scotland)

Six high-street banks given ‘red’ warning over eco policies, Which? reveals

JP Morgan Chase, Santander, Barclays, HSBC, NatWest Group and Lloyds Banking Group were criticised by the consumer champion.

The Independent UK

Views sought on later ‘go-live’ date for mandatory reimbursement of scam victims

The introduction of mandatory reimbursement rules for APP scam victims could be pushed back next year, from April to October.

The Independent UK

Up to tenth of Amazon shoppers in Great Britain ‘bribed’ by sellers to offer good review, poll finds

Which? survey suggests ‘unscrupulous’ sellers bombard customers with incentives

The Guardian - UK

Galaxy chocolate bars now 10% smaller amid ‘shrinkflation’

Mars admits it has had to reduce size of product due to ‘growing pressures’ of rising costs

The Guardian - UK

Monday briefing: Do loyalty cards offer customers a good deal?

In today’s newsletter: Loyalty cards have become a fixture of supermarket shopping – but one group argues they don’t always mean value for money

The Guardian - UK

Branded staple foods can cost 910% more if budget versions unavailable, says Which?

Watchdog calls on supermarkets to ensure they stock value ranges across all outlets

The Independent UK

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The Independent UK

Staple foods can cost three times as much if budget options unavailable – Which?

The watchdog has called on supermarkets to ensure they stock value ranges across all outlets after discovering how much more consumers are paying.

The Independent UK

Rate hike pause ‘will offer some relief to those struggling with housing costs’

The rate pause brings relief to mortgage holders but some finance experts suggested the best cash savings deals may not be around for much longer.

The Independent UK

Payment shock warning as half a million fixed mortgages to end around Christmas

Homeowners who are concerned about their ability to make mortgage repayments should contact their lender.

Fortune

Budget airline Ryanair known for its customer service nightmares tells family they must pay over $200 for ‘unchecking themselves’

Europe's largest low-cost airline Ryanair said the family "unchecked" themselves before the flight, causing their boarding passes to be invalid.

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The Guardian - UK

Fairy lights and family photos: how to decorate your student room on a budget

From starter packs to fake plants, here’s how to turn your uni accommodation into a stylish and functional living space

The Independent UK

‘Surprising’ study finds hotels generally cheaper than Airbnb

Consumer group Which? compares cost of thousands of hotel rooms with 300,000 one-bed listings on popular accommodation rental websites

The Independent UK

Study finds hotels are usually cheaper than Airbnb

Consumer group Which? compared the cost of thousands of hotel rooms with 300,000 one-bed listings on popular accommodation rental websites.

The Independent UK

Calls for investigation as supermarkets accused of using price trick on loyalty offers

Consumer group analysed 141 Clubcard and Nectar card prices at Tesco and Sainsbury’s, tracking them back six months

The Independent UK

Supermarket loyalty card prices ‘not as good as they seem’ – Which?

Which? said 29% of the 141 member-only promotions it analysed were at their so-called ‘regular’ price for less than 50% of the six month period.

The Independent UK

Flights diverted due to staff shortages in air traffic control at Gatwick

Dozens of arrivals and departures were affected on Thursday evening, with passengers advised to contact their airline.

The Independent UK

Motor and buildings insurance complaints to ombudsman hit five-year high

From April to June, the Financial Ombudsman Service received 3,869 complaints about car and motorcycle insurance and 1,776 buildings cover cases.

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