The Latest Breaking News from TSB

Thousands of mortgage borrowers could get share of £150million - can you claim?

Lawyers at the firm Harcus Parker could be taking action on behalf of customers who believed they were unfairly charged high mortgage rates following the collapse of Northern Rock

Daily Mirror · Jan 19, 2023

TSB to close Nottinghamshire branch in May as 'more people use online banking'

TSB will also be closing eight other branches across the UK by May 2023

Nottingham Post · Jan 18, 2023

TSB to shut nine more bank branches this year - see full list of affected places

TSB currently has 220 branches in the UK - after these latest closures, which are happening throughout May 2023, that number will fall to 211

Daily Mirror · Jan 18, 2023

Fears more 'struggling' shops will close on one of Notts' best high streets

The area has a variety of independent businesses from florists to travel agents and there is plenty of choice for food and drink. But the cost-of-living crisis and inflation has worried businesses.

Nottingham Post · Dec 27, 2022

TSB fined £48million over computer meltdown that left customers unable to access accounts

The issue occurred when TSB attempted to move customer data to a new computer system managed by Spanish owner Sabadell from the old one supplied by Lloyds Banking Group.

Daily Mirror · Dec 20, 2022

TSB fined almost £50 million for IT meltdown that locked customers out of accounts for weeks

The botched systems change in 2018 led to a weeks-long lockout for customers

Evening Standard · Dec 20, 2022

TSB fined £48.7m over 2018 IT meltdown that left customers unable to access services

FCA said bank 'failed to plan for the IT migration properly' - TSB apologises again

Insider UK · Dec 20, 2022

TSB Bank fined nearly £50m after botched computer upgrade in 2018

The bank was attempting to switch over to a new IT system but the transfer went wrong. Regulators said there were "widespread" issues in how it handled customer data.

Wales Online · Dec 20, 2022

TSB fined £48m over ‘serious failings’ in IT meltdown

FCA penalises bank after millions of customers were locked out of their accounts for weeks

The Guardian - UK · Dec 20, 2022

TSB fined £48m over IT migration meltdown; UK house prices ‘could fall 5%’ in 2023 soft landing – as it happened

Nationwide says a ‘relatively soft landing’ in housing market is possible, while TSB is penalised for operational failings over botched move to new IT platform in 2018

The Guardian - UK · Dec 20, 2022