Facebook's Marketplace feature looks to be taking over as the number one area for online scams, with reports of cons now taking up more time at bank call centres than any other type of purchase racket, fraud bosses have revealed. It has resulted in banking insiders becoming increasingly worried about fraudsters cashing in on the absence of effective customer protection on the site.
Marketplace — the social media giant's buying and selling platform — has soared in popularity as the cost of living crisis drives families to look for bargains. On the site, Marketplace sellers list goods and arrange a sale with potential buyers through Facebook''s built-in messaging platform, Messenger, reports The Chronicle
Although Marketplace established itself in the online buying and selling business as it allowed people to see goods for sale in their local area, items are increasingly being sold over wider distances. In these cases, items tend to be posted out, similar to other marketplaces such as eBay or Amazon, rather than the buyer-collects method.