Customers at several major UK banks could be vulnerable to attacks from fraudsters, a new investigation has found.
Consumer group Which? found that at least one phone number from Santander, Nationwide, Lloyds, HSBC, TSB and Virgin Money was successfully 'spoofed'. This is a common tactic used by scammers that involves forging the name that comes up on phone calls, texts or emails to make it appear as if a genuine company is getting in touch.
Rocio Concha, Which? director of policy and advocacy, said: “Number spoofing is a particularly malicious form of fraud used by scammers to deceive their victims – and our research shows some banks could potentially be leaving their customers at risk.”
