Facebook Marketplace scams are now taking up more time at bank call centres than any other type of purchase scam, fraud bosses have revealed, as banking insiders become increasingly worried about fraudsters cashing in on a lack of customer protection on the site.
Marketplace - the social media giant's buying and selling platform - has ramped up in popularity in recent years, as the cost of living crisis has meant families are keen to grab a bargain instead of buying new or wanting to sell items to raise cash. Marketplace sellers list goods and arrange a sale with potential buyers through Facebook 's built-in messaging platform, Messenger.
Although Marketplace was originally popular because it allowed people to see what was for sale in their local area, more and more items are being sold over a wider distance. In these cases, items are posted out, similar to other marketplaces such as eBay or Amazon.
