The Latest Breaking News from Octopus Energy

Energy bills could rise for almost a million families after major meter change

Hundreds of thousands of homes still have legacy electricity meters fitted - and they will be turned off next Spring

Chronicle Live · Jun 14, 2023

Energy and broadband firm puts itself up for sale - affecting nearly two MILLION customers

Shell launched into the home energy supply market in 2018 after taking over First Utility and rebranding the business to Shell Energy Retail - it currently has around 1.4million customers

Daily Mirror · Jun 6, 2023

Octopus introduces new tariff that could save money on your energy bills

Around 50,000 customers will be invited to join a waiting list but are warned that prices could go up as well as down every day

Chronicle Live · Jun 1, 2023

E.On Next, Good Energy and Octopus Energy pay £8m over compensation failures

Energy regulator Ofgem said the companies either missed or delayed payouts due when they did not provide a final bill within six weeks, as required when a customer switches supplier

Birmingham Post · May 17, 2023

Three energy firms ordered to pay £8million in compensation – what you need to know

E.On Next, Good Energy and Octopus Energy either missed or delayed payouts that were due to more than 100,000 customers - here is everything you need to know

Daily Mirror · May 17, 2023

Octopus Energy issues new account update to 75,000 customers

The move is expected to be completed by the end of this month

Nottingham Post · May 15, 2023

Octopus Energy issues major new account update to 75,000 Bulb customers

Octopus Energy announced it was going to take over the collapsed energy firm Bulb at the end of last year which saw it take on an extra 1.5million energy customers

Daily Mirror · May 12, 2023

High costs and uncertainties cast a chill over Britain’s heat pump market

What can be done to boost sales of the green alternative to gas boilers?

The Guardian - UK · Apr 15, 2023

Octopus Energy customers hit with higher bills after trying to LOWER their direct debits

Octopus Energy told The Mirror that they took a blanket approach to the support and automatically reduced all customer's bills by £67 but also added £67 back automatically this month

Daily Mirror · Apr 7, 2023

Heat pumps: why you can claim a £5,000 government grant for longer

Why you now have more time to apply for a government grant towards getting a heat pump in your home

The Money Edit · Apr 3, 2023