Hundreds of Octopus Energy customers who adjusted or lowered their direct debits after the energy bill discount scheme ended have been hit with higher than expected bills.
The £400 energy discount scheme - split over six months into payments of £66 and £67 - came to an end this month.
The scheme began in October and for Octopus customers paying by direct debit, they had the discounts automatically applied to their bill each month, rather than as a cash refund into their bank accounts.
