Optus chiefs to hang it up after triple-zero failures Optus says two chief officers are leaving as part of "planned leadership transitions" following its network's triple-zero outages. AAP · Oct 23, 2025
Optus sold vulnerable Australian customers phone plans they couldn’t afford, ACCC alleges Regulator alleges in court case one person living with a disability was sold a phone, a contract, an internet plan and accessories despite not wanting most of it The Guardian - AU · Oct 31, 2024
Optus regrets 'unacceptable' conduct alleged by ACCC Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers. AAP · Oct 31, 2024
Australia's second-largest telco loses its CEO after a network outage that hit almost 40% of the country's population The Nov. 8 outage, which affected ten million customers, was the second national scandal under outgoing CEO Kelly Bayer Rosmarin. Fortune · Nov 20, 2023
Embattled Optus CEO resigns after fraught 18 months Optus CEO Kelly Bayer Rosmarin has stepped down after a challenging 18 months marked by two of the telco giant's worst and most public disasters. AAP · Nov 19, 2023