Optus says it has sacked staff after the Australian consumer watchdog launched a federal court case alleging the telco had sold hundreds of vulnerable consumers – including many First Nations customers – phones and plans they could not afford.
The Australian Competition and Consumer Commission alleged the telco had engaged in unconscionable conduct, in contravention of the Australian Consumer Law, related to its dealing with 429 customers – 363 of which were served at Optus’s Darwin stores.
