The Latest Breaking News from Bob Jordan

After a massive meltdown, the air carrier needs to take care of its thousands of upset customers and make systemic changes to antiquated systems.

Through much of 2022, the most often-asked questions about Southwest Airlines concerned issues such as whether it would allow preassigned seating, start charging for all checked baggage and institute change fees — scrapping all those policies that have made the airline unique.

The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.

Southwest Airlines Co. expects the flight chaos caused by the massive winter storm that battered the U.S. to continue for at least another few days as the government questioned whether the airline is complying with its customer service plan.

Dallas-based Southwest Airlines will give $428 million back to shareholders as it brings back its dividend after more than two years.

Southwest Airlines’ No. 2 executive is stepping down at the end of the year and giving up his role as president and chief operating officer.

More than 1,300 Southwest Airlines pilots protested the carrier at Dallas Love Field on Tuesday amid tense contract negotiations, holding signs that read “Our passengers and pilots deserve better” and “Southwest’s operation: From first to worst.”

Southwest Airlines Co (NYSE:LUV) reported first-quarter FY22 operating revenue growth of 128.8% year-over-year to $4.69 billion, beating the consensus of $4.67 billion. Operating revenue declined by 8.8% compared to 1Q19. Adjusted EPS loss improved to $(0.32) compared to $(1.72) in 1Q21, missing the consensus of $(0.30). The airline reported an adjusted operating…