The Latest Breaking News from Agentforce

How to Play CRM Stock as Salesforce Buys the Loops AI Platform

As Salesforce doubles down on AI with its Loops acquisition, can the deal help turn market skepticism into sustained growth for CRM stock?

Barchart · Oct 15

Salesforce Just Got a Rare Double Upgrade—What Changed?

Bank of America upgraded Salesforce to Buy after its planned Loops acquisition, as Agentforce revenue growth and a $25 billion buyback program bolster the stock's valuation case.

MarketBeat · Oct 12

CRM Agentforce Voice Solutions: Integrating Artificial Intelligence to Transform Customer Interaction in the Technology Industry

This article examines the application of Agentforce Voice solutions within CRM environments, with particular emphasis on AI integration, conversational intelligence, customer-data orchestration, workflow automation, personalization, and enterprise-scale service delivery.

International Business Times · Oct 7

The SaaSpocalypse that wasn't – how Salesforce, Booking and IBM are thriving with AI

SaaSpocalypse now? More like a misguided panic that accidentally trampled the resilient winners of this misunderstood sector.

Fortune · Aug 27

Dear Salesforce Stock Fans, Mark Your Calendars for August 26

Salesforce reports Q2 fiscal 2027 earnings on Wednesday. Here's what analysts expect from CRM stock and why Agentforce is the line to watch.

Barchart · Aug 25

Salesforce AI agent platform hasn't delivered meaningful growth two years after launch, customers report finds

Salesforce is seeing huge revenue from its Agentforce strategy, but partners and customers are experiencing delays.

TechRadar · Aug 25

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion to Expand Agentforce. CRM Stock Could Double Over the Next 4 Years.

Salesforce acquires AI agent firm Fin for $3.6 billion, adding a customer service agent that resolves 76% of support queries to its Agentforce platform.

Barchart · Jun 17

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce is set to buy Fin, formerly known as Intercom, in a multibillion-dollar deal subject to regulatory approval.

TechRadar · Jun 16

Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

International Business Times · Jun 15

Hero FinCorp teams up with Salesforce to drive loan processing with Agentforce

Salesforce and Hero FinCorp partnered to speed up loan processing. Hero FinCorp deployed Salesforce's Agentforce and other tools. This has improved loan turnaround time by 72 percent for two-wheeler loans. The technology automates many steps, from document checks to disbursal. This leads to faster lending and better experiences for customers…

The Economic Times · Jun 15