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Barchart
Barchart
Aditya Raghunath

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion to Expand Agentforce. CRM Stock Could Double Over the Next 4 Years.

Salesforce (CRM) is making one of its biggest bets yet on the future of artificial intelligence in customer service.

The tech giant announced it has signed a definitive agreement to acquire Fin, formerly known as Intercom, for approximately $3.6 billion, subject to customary purchase price adjustments. The deal is expected to close in the fourth quarter of Salesforce's fiscal year 2027 (ending in January).

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