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TechRadar

Craig Hale

Salesforce AI agent platform hasn't delivered meaningful growth two years after launch, customers report finds

Salesforce Agentforce TD Cowen The Register

Salesforce Agentforce.

Agentforce is now worth around $1.2 billion annually, and climbing
Customers aren't so sure about their data readiness and agentic maturity
Many AI projects could be cancelled as users experiment with use cases

Even though Salesforce says its Agentforce business has reached a staggering $1.2 billion in annual recurring revenue, a new report has revealed that partners aren't actually seeing that same surge in revenue.

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