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The Latest Breaking News from Thames Water

Thames Water lifts hosepipe ban after above-average rainfall

Measure affecting 15 million people comes to end but company urges customers to show restraint in usage

The Guardian - UK · Nov 23, 2022

Millions of Brits can use hosepipes again as ban lifts following torrential rain

Thames Water, supplying London and the Home Counties, has lifted its ban on watering crops and washing cars which was due to be in place until 2023

Daily Mirror · Nov 23, 2022

Thames Water lifts hosepipe ban affecting 15 million people after heavy rain

Recent downpours have led the water firm to end the ban which has been in place since August

Wales Online · Nov 22, 2022

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Thames Water finally ends hosepipe ban after three months

Both September and October experienced long term average rainfall above 130%

Evening Standard · Nov 22, 2022

Only official bathing spot on Thames fails tests for bacteria linked to sewage

Data shows E coli and intestinal enterococci at levels unsafe for swimming at Wolvercote Mill Stream, near Oxford

The Guardian - UK · Nov 15, 2022

Woman trapped inside her own home every year after flooding

Water was swamping the roads, pavements, and gardens

Wales Online · Nov 8, 2022

Hosepipe bans set to last until 2023 despite deluge from Storm Claudio

Hosepipe bans introduced in this year's scorching summer will still be in place going into 2023 after recent heavy rainfall failed to replenish natural water sources, bosses say

Daily Mirror · Nov 2, 2022

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Eau de Thames: Beckton desalination plant for drinking water comes back on stream

Desalination plant will be in use next year to help with London’s water supplies

Evening Standard · Nov 1, 2022

Hundreds of Canning Town residents forced to evacuate following water leak

Residents have been forced to live in emergency housing following the leak

Evening Standard · Oct 29, 2022

English water firms’ big debts of concern as interest rates rise, says expert

Economist says sector’s financial stability is worrying as firms have borrowed heavily to pay dividends

The Guardian - UK · Oct 19, 2022

Thames Water tops league table for highest number of complaints

Thames and Southern worst in England and Wales, as complaints to Thames on bills, sewerage and supply double in five years

The Guardian - UK · Oct 16, 2022

Thames Water bills woman, 98, for enough water to make 1m cups of tea

Estelle Mendoza, who is on end-of-life care, saw her direct debit rise from £33 to £215 a month

The Guardian - UK · Oct 9, 2022

Welsh Water fined £8m by industry regulator Ofwat

While it performed well in some areas in an overall assessment of performance it failed to meet targets on water compliance and interruption to supply

Birmingham Post · Oct 7, 2022

Liverpool's United Utilities customers could be paying more for their water

The Liverpool water supplier can now charge customers an additional £24.1 million

Liverpool Echo · Oct 5, 2022

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The Guardian - UK · Oct 3, 2022

Here’s a bright idea to improve accountability in the water sector

Proposal to make all water firms publicly listed is not a cure-all but would force them to be more transparent

Daily Mirror · Oct 3, 2022

11 water firms ordered to cut bills and repay customers £150million - see full list

Consumers face lower water costs from next April after water firms were told off by regulator Ofwat for missing its targets on things like pollution and sewer flooding

Evening Standard · Oct 3, 2022

Water companies set to repay £150 million to customers over failings

In total, 11 water companies were fined for failings in the last year.

Evening Standard · Oct 3, 2022

Thames Water told to cut millions from customers’ bills after fine

Water regulator Ofwat said that the utility companies have been fined for missing targets in areas such as water supply interruptions.

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The Guardian - UK · Oct 3, 2022

Water companies forced to cut £150m from customers’ bills

Thames, Southern and nine other firms penalised after missing targets on pollution

Wales Online · Oct 3, 2022

Almost £150million to be taken off customers' water bills

"When it comes to delivering for their customers, too many water companies are falling short, and we are requiring them to return around £150 million to their customers."

Daily Mirror · Sep 28, 2022

Hosepipe ban in place for millions of water customers may not be lifted until next year

Water bosses hoped a hosepipe ban would reduce water demand from 150 litres per person per day to 100, with most of England and Wales still considered in drought

The Conversation · Sep 26, 2022

The UK's water industry is broken – here's how to fix it

Prolonged periods of intense heat affected large parts of the UK and Europe this summer. These conditions forced parts of the UK into an official drought, with restrictions on water use imposed for the first time since 2012. Despite recent autumnal weather, parts of the country remain firmly in drought.

Evening Standard · Sep 13, 2022

Further water bans ‘being considered across England as supplies continue to run low’

A ban on non-essential water use could be imposed this month, leaked documents reveal

Evening Standard · Sep 7, 2022

Sewage leaked into south London’s River Wandle 40 times in 2021

Labour MP Fleur Anderson has hit out at Thames Water over the incidents

The Guardian - UK · Aug 31, 2022

Conservationists seek judicial review of UK sewage discharge plan

Charity says strategy is unlawful and will allow storm overflows to dump raw sewage for next 28 years

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