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The Latest Breaking News from South East Water

Five water firms prevented from increasing bills as much as they wanted

The water firms argued they wanted to hike bills after Ofwat’s decision left them unable to meet regulatory requirements

The Independent UK

Five water firms to hike customer bills by less than they wanted after ruling

Anglian Water, Northumbrian Water, South East Water, Southern Water and Wessex Water will be allowed an average increase of 2.2% in customer bills.

Evening Standard

Ofwat to fine South East Water £22 million for failures

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The Independent UK

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South East Water fined £22.5m for ‘repeated supply failures’ in Kent and Sussex

Regulator says failures that hit nearly 300,000 customers made worse by utility’s failure to maintain efficient supply system

The Guardian - UK

South East Water fined £22m by regulator for repeated supply failures

Ofwat says ‘significant’ water supply failures caused ‘major’ disruption for hundreds of thousands of customers

The Independent UK

Watchdog to fine South East Water £22m over water supply failures

Ofwat said it was consulting over the fine after homes in Kent and Sussex were hit by multiple supply interruptions over the years.

Evening Standard

Water bills are going up again in April - how much more will you have to pay?

Prices are rising by 5.4% on average from April, but the increase will vary widely across different regions

Evening Standard

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Privatisation not the problem for England’s water, says author of review

Architect of government’s water plan says nationalisation might not fix everything and the current system can work

The Guardian - UK

What happens when the taps run dry? England is about to find out

It’s not just Tunbridge Wells – a country famous around the world for its rain is in danger of self-imposed drought, says Guardian columnist Aditya Chakrabortty

The Guardian - UK

Water companies face biggest overhaul in a generation as new regulator unveiled

A chief engineer will also sit inside the new water regulator for the first time in two decades

The Independent UK

Water companies to undergo ‘MOTs’ as plans for new regulator to be unveiled

Ofwat will unlikely be formally axed before 2027, and the process to establish the new regulator will be complex.

Evening Standard

Thousands of Kent residents still dealing with water supply issues

South East Water treatment works fault, power outage and burst mains leave homes with no water or low pressure

The Guardian - UK

Troubled waters: How the UK’s water companies became a national disgrace

Outages in Kent and Sussex this week became the latest in a long list of breakdowns in the UK’s creaking water system. Harry Cockburn asks how Britain can solve its utilities crisis

The Independent UK

Water finally restored to some of 30,000 customers hit by week of disruption

South East Water has faced intense criticism from MPs and the public

The Independent UK

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The Guardian - UK

South East Water boss lasting weeks in post would be a surprise

David Hinton looks unlikely to claim five-year retention award but why did the board feel a need to offer it?

Evening Standard

Kate celebrated Red Roses World Cup match win ‘by dancing in a cowboy hat’

The Princess of Wales hailed the women’s Rugby World Cup champions when she hosted a Windsor Castle reception to celebrate their triumph

The Independent UK

What are my rights as a South East Water customer amid latest supply outage?

Around 7,500 SEW customers are still without drinking water for a sixth day.

Evening Standard

South East Water: Who owns the supplier that’s landed in hot water?

Like many UK utilities firms, South East Water has a complicated ownership structure with multiple streams of largely foreign investment.

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The Guardian - UK

South East Water boss in line for £400,000 bonus despite outages

Exclusive: David Hinton, who faces calls to resign, will receive payout regardless of performance if he stays until July 2030

Evening Standard

Ofwat launches probe into South East Water over supply outages

The regulator said it will investigate whether the supplier has complied with its customer service standards obligations.

The Independent UK

South East Water could have licence revoked amid fears water supply issues could take days to resolve

Thousands of properties in Kent and Sussex left without drinking water for the sixth day running

The Guardian - UK

South East Water could lose operating licence after outages in Kent and Sussex

Fine of 10% of annual turnover among other potential penalties as environment secretary calls for Ofwat review

The Independent UK

MPs call for removal of water boss amid continuing ‘totally shambolic’ outages

17,000 properties in Kent and Sussex remain without water for the fifth day

The Independent UK

‘How can they expect us to pay more?’: Anger as crisis-hit Tunbridge Wells water firm boss says higher bills needed to stop shortages

South East Water has appealed against the water regulator decision to raise bills further

Evening Standard

Ministers holding emergency meetings as 17,000 properties remain without water

South East Water has blamed the latest supply failure on Storm Goretti causing burst pipes and power cuts.

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