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The Latest Breaking News from South East Water

Water companies to undergo ‘MOTs’ as plans for new regulator to be unveiled

Ofwat will unlikely be formally axed before 2027, and the process to establish the new regulator will be complex.

Evening Standard · Jan 19

Thousands of Kent residents still dealing with water supply issues

South East Water treatment works fault, power outage and burst mains leave homes with no water or low pressure

The Guardian - UK · Jan 18

Troubled waters: How the UK’s water companies became a national disgrace

Outages in Kent and Sussex this week became the latest in a long list of breakdowns in the UK’s creaking water system. Harry Cockburn asks how Britain can solve its utilities crisis

The Independent UK · Jan 17

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Water finally restored to some of 30,000 customers hit by week of disruption

South East Water has faced intense criticism from MPs and the public

The Independent UK · Jan 16

South East Water boss lasting weeks in post would be a surprise

David Hinton looks unlikely to claim five-year retention award but why did the board feel a need to offer it?

The Guardian - UK · Jan 15

Kate celebrated Red Roses World Cup match win ‘by dancing in a cowboy hat’

The Princess of Wales hailed the women’s Rugby World Cup champions when she hosted a Windsor Castle reception to celebrate their triumph

Evening Standard · Jan 15

What are my rights as a South East Water customer amid latest supply outage?

Around 7,500 SEW customers are still without drinking water for a sixth day.

The Independent UK · Jan 15

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South East Water: Who owns the supplier that’s landed in hot water?

Like many UK utilities firms, South East Water has a complicated ownership structure with multiple streams of largely foreign investment.

Evening Standard · Jan 15

South East Water boss in line for £400,000 bonus despite outages

Exclusive: David Hinton, who faces calls to resign, will receive payout regardless of performance if he stays until July 2030

The Guardian - UK · Jan 15

Ofwat launches probe into South East Water over supply outages

The regulator said it will investigate whether the supplier has complied with its customer service standards obligations.

Evening Standard · Jan 15

South East Water could have licence revoked amid fears water supply issues could take days to resolve

Thousands of properties in Kent and Sussex left without drinking water for the sixth day running

The Independent UK · Jan 15

South East Water could lose operating licence after outages in Kent and Sussex

Fine of 10% of annual turnover among other potential penalties as environment secretary calls for Ofwat review

The Guardian - UK · Jan 14

MPs call for removal of water boss amid continuing ‘totally shambolic’ outages

17,000 properties in Kent and Sussex remain without water for the fifth day

The Independent UK · Jan 14

‘How can they expect us to pay more?’: Anger as crisis-hit Tunbridge Wells water firm boss says higher bills needed to stop shortages

South East Water has appealed against the water regulator decision to raise bills further

The Independent UK · Jan 14

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Evening Standard · Jan 14

Ministers holding emergency meetings as 17,000 properties remain without water

South East Water has blamed the latest supply failure on Storm Goretti causing burst pipes and power cuts.

The Guardian - UK · Jan 14

‘It’s pretty grim’: Tunbridge Wells residents struggle through several days without water – again

South East Water blames bad weather as pubs are forced to close, toilets overflow and people go without showers

The Independent UK · Jan 13

‘It’s a shambles’: Anger grows at South East Water CEO as thousands without water ‘until at least the weekend’

‘Not only is the infrastructure depleted, but the leadership is rubbish,’ local MP says

Evening Standard · Jan 13

'Resign!' Leader of Kent Council urges water boss to quit after supply crisis in London's commuter belt

Linden Kemkaran, Reform UK Leader of Kent County Council, said South East Water’s chief executive David Hinton should consider his position

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Evening Standard · Jan 13

Water bosses recalled to appear before ‘sceptical’ MPs over December outages

A Parliamentary committee has recalled company bosses over the incident before Christmas, as thousands remain without water in a new supply failure.

Evening Standard · Jan 13

Regulator ‘concerned’ as 25,000 properties still without water in two counties

South East Water (SEW) has blamed this latest supply failure on Storm Goretti causing burst pipes and power cuts.

Evening Standard · Jan 13

South East Water outage - everything you need to know as thousands impacted

Residents in Canterbury, Tunbridge Wells, Maidstone are among those affected by disruptions to their water supply

The Independent UK · Jan 13

Send army into Tunbridge Wells to fix water crisis, Starmer told

It is the second time in two months that Tunbridge Wells has been affected by outages

Evening Standard · Jan 13

Water outage LIVE: Thousands in Kent and Sussex still without water as MPs call for utility boss to be sacked

All the areas still affected by the water outage as MPs call for utility boss to be sacked

The Independent UK · Jan 12

‘My village’s water supply is so bad I can’t leave the house without having to fill up water bottles’

A Kent resident said she fills her bath and kettle with water in case she comes home to find she has no mains water amid shortages

The Guardian - UK · Jan 12

Major incident declared as 30,000 homes left without water in Kent and Sussex

South East Water blames cold weather and Storm Goretti for problems, with schools and libraries closed for day

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