The Latest Breaking News from Mike Keil

South East Water chief executive to forgo his bonus over ‘unacceptable outages’

David Hinton will receive only his £400,000 salary this year after thousands of customers were left without water

The Guardian - UK · Apr 14

Customer complaints over water bills surge by 50% in England and Wales

Number of households complaining rises to 16,000 in 2025, with Southern Water the biggest target

The Guardian - UK · Jan 24

‘It’s pretty grim’: Tunbridge Wells residents struggle through several days without water – again

South East Water blames bad weather as pubs are forced to close, toilets overflow and people go without showers

The Guardian - UK · Jan 14

Water sector says it has to ‘catch up’ with investment amid scrutiny over bills

Industry leaders faced questions from MPs over price hikes and environmental performance.

Evening Standard · Jan 21, 2025

Watchdog berates Thames Water and Southern Water over level of complaints

Two utilities deemed ‘standout poor performers’ with so many complaints it skews industry’s overall performance

The Guardian - UK · Oct 5, 2023

Southern Water and Thames Water ‘standout poor performers’ driving complaints

The Consumer Council for Water said the more than 20 million people served by the two firms were being ‘let down’.

The Independent UK · Oct 4, 2023

First 10 months of 2022 make it warmest year on record so far, says Met Office

Slightly above-average rainfall for the UK has not made much of a dent in what has been a dry year, the Met Office said.

The Independent UK · Nov 1, 2022