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Evening Standard
Evening Standard
Business
Rhiannon Curry

Water companies set to repay £150 million to customers over failings

Thames Water and Southern Water were issued the highest fines

(Picture: PA Wire)

Thames Water and Southern Water are set to repay almost £80 million to customers after the water regulator found they had missed targets on water supply interruptions, pollution and flooding.

A report from the water regulator Ofwat found that 11 companies would incur financial penalties totalling £150 million because they failed to meet so-called performance commitments - annual targets across the sector set in 2019 during the last price review - in the last year.

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