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The Latest Breaking News from Telstra

Telstra joint venture to axe more than 200 jobs amid AI rollout

Some jobs will be moved offshore in wake of telco’s $700m partnership with tech consultancy Accenture

The Guardian - AU

Call centre operator that won major Centrelink contract paid no corporate tax for two years

Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax

The Guardian - AU

Accenture exec gets real on transformation: 'the data and AI strategy is not a separate strategy, it is the business strategy'

"Think about the people and the culture," Accenture's Chief Responsible AI Officer Arnab Chakraborty told Fortune. "It is so paramount."

Fortune

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Cover-up claims as triple zero-linked death revealed

Another death linked to triple-zero failures just days after Optus' major outage was not publicly disclosed at the time, sparking accusations of a cover-up.

AAP

How Starlink is connecting remote First Nations communities – and creating new divides

In the Cape York community of Wujal Wujal, local service providers used to hold their breath every time a big storm rolled in. Cloud cover could knock out their satellite internet just when they needed it most.

The Conversation

Watchdog challenged over triple zero risk in old phones

Customers should be warned by their telcos if their phones are unable to call triple zero in an emergency, the communications watchdog insists.

AAP

Search hit: court orders massive fine against Google

The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.

AAP

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It's elementary - Cats feel more need for Holmes speed

Hunter Holmes will join his older brother Max at Geelong, one of several familiar family names to feature on night two of the AFL draft.

AAP

Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says

Early investigations suggest device was using software incompatible with emergency calls on TPG network

The Guardian - AU

Australia is facing an ‘AI divide’, new national survey shows

In the short time since OpenAI launched ChatGPT in November 2022, generative artificial intelligence (AI) products have become increasingly ubiquitous and advanced.

The Conversation

Free phones for some in Samsung triple-zero 'debacle'

Some Samsung phone users with old mobiles will get free replacements after triple-zero glitches, but not everyone will be so lucky.

AAP

Bombshell Glitch Exposed: Why Telstra's Samsung Phones Fail Triple Zero in Crisis?

Exposed: Why 70+ Samsung models fail Triple Zero during outages. Telstra urges replacements—echoes Optus deaths.

International Business Times UK

Optus chiefs to hang it up after triple-zero failures

Optus says two chief officers are leaving as part of "planned leadership transitions" following its network's triple-zero outages.

AAP

Samsung phones to be binned over triple-zero call fault

More than 70 older models of Samsung phones will have to be replaced or updated after testing revealed a flaw in connecting certain emergency calls.

AAP

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AAP

From gigabits to terabits: fibre to fire up downloads

A fibre optic internet backbone will deliver internet speeds up to six times faster as well as a multi-billion-dollar boost to Australia's economy by 2040.

The Conversation

How do Triple Zero calls actually work? A telecommunications expert explains

Making a call to triple zero (000) for a life threatening or time-critical emergency is something most of us learn how to do when we first use a phone.

The Guardian - AU

As I prepare for another bushfire season in NSW, I wonder: will triple zero be there if I need it?

It’s up to telcos like Optus to ensure our emergency system works, but so far the only word you could use to describe our mobile signal is ‘intermittent’

AAP

Heat dialled up on minister over triple-zero outages

Communications Minister Anika Wells has been questioned about her handling of a triple-zero outage, as reforms to the emergency network are introduced.

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The Guardian - AU

Optus’s triple-zero outage could boost Telstra’s customers – and allow it to charge even more

No longer competing on price, Telstra is benefitting from consumer inertia, a strong regional network and Optus outages, consumer advocates say

The Guardian - AU

Optus’s triple zero debacle is further proof of the failure of the neoliberal experiment

Privately owned monopolies always look to increase profits at the expense of consumers. Australia must hasten its return to public ownership of vital infrastructure

The Conversation

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

A Federal Court judge on Wednesday ordered Optus to pay a A$100 million fine for its “appalling” high-pressure sales tactics over several years up to 2023. More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t…

The Conversation

How exactly would a Triple Zero custodian help prevent a repeat of the fatal Optus outage?

In the wake of last week’s Optus network outage that left multiple people dead after they were unable to call Triple Zero for help, there has been much discussion about the need for a Triple Zero custodian in Australia.

The Conversation

Should the Optus chief quit? These 5 fixes would do far more to stop another 000 failure

Asked today whether Optus’s chief executive should be considering his future after the “completely unacceptable” Triple Zero outage, Prime Minister Anthony Albanese told the ABC “I would be surprised if that wasn’t occurring.” Communications Minister Anika Wells has also vowed “Optus will be held to account”.

The Guardian - AU

Optus admits process not followed after it missed at least five warnings of triple zero outage

Albanese government under pressure to ensure stiff penalties are imposed as emergency management minister blasts telco as “absolutely disgraceful”

The Conversation

Optus Triple Zero outage has left multiple people dead. A telecommunications expert explains what went wrong – and how to fix it

Multiple people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across Australia.

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