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The Latest Breaking News from Telstra

Mobile phone service complaints to telecommunication ombudsman surge

Telcos have been told they need to make it easier for customers to talk to a "real person" instead of online bots and make their sale pitches more honest.

ABC News

Letters: RBA's erroneous advice added to hardship

Newcastle Herald readers have their say.

Newcastle Herald

Myki: how Melbourne’s transport card went from Australia’s envy to also-ran

The system, ahead of its time in 2008, is in need of renewal, having no credit card tap-on and relying on a 3G network

The Guardian - AU

From analysis to the latest developments in health,
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Letters: Hunter region needs more caravan parks

Newcastle Herald readers have their say.

Newcastle Herald

‘Whack-a-mole’: Scam text crackdown to force telcos into action

Australians frustrated with scam text messages will be protected under new rules that force telcos to track and block fraud.

The New Daily

July 1 changes: Power bills to soar and minimum wage to rise in new financial year

The end of the financial year is upon us, and as usual there’s a raft of July 1 changes coming, such as power bill increases and a hike to the minimum wage.

The New Daily

The price hikes Telstra will roll out on July 1

Telstra will lift prices for mobile data on July 1, but the telco giant is seeking to soften the blow by throwing in faster speeds for some plans.

The New Daily

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PRGuy unmasks himself in video with Friendlyjordies after legal threat by Avi Yemini

Jeremy Maluta reveals he is behind pro-Labor Twitter account but says he has no media experience or connection to Daniel Andrews

The Guardian - AU

Mobile internet prices will rise if Telstra-TPG tie-up goes ahead, experts warn

Australians could be charged more for their mobile internet if a proposed partnership between Telstra and TPG is approved by the consumer watchdog.

The New Daily

Twitter hands over PRGuy17 account and IP details following court order

Avi Yemini now wants Telstra to provide information on 26 IP addresses as part of defamation proceedings against anonymous pro-Labor account

The Guardian - AU

Phone, internet outages in remote Central Australia leave residents without access in emergencies

Increasingly frequent phone and internet outages plaguing Central Australia's remote Ampilatwatja community leave residents without a way to contact the local health clinic and police in emergencies.

ABC News

Telstra dials into nature to offset carbon

As firms look to nature to meet emissions targets, the NSW government has signed up Telstra to use conservation work on private land to earn carbon credits.

AAP

Power outages plague western NSW towns, leaving hospitals, firefighters without phones

Western NSW residents fear medical emergencies and fires turning "catastrophic" as longer and more frequent power and phone outages hit their towns.

ABC News

Telstra’s fines show why checking out smaller telcos’ offerings is worth your while

Telstra has been in the sights of the regulator in recent months, highlighting the fact that you might find a cheaper mobile phone deal elsewhere

The New Daily

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The New Daily

‘Excessively high’: NBN Co plan to hike internet prices stirs controversy

Australians would face higher internet bills over the next decade under plans to jack up broadband prices to recoup huge NBN cost blowouts.

The Guardian - AU

Proposed NBN price hikes could double some internet bills within a decade, ACCC warns

Telstra says wholesale prices already among highest in the world and will only get worse under proposal

The New Daily

Small telcos gathering steam as Telstra, Optus lose customers

The biggest names in Australian telcos are seeing customer numbers start to slide as Australians hunt for more bang for their buck.

ABC News

Telecommunications companies frustrated the Coalition is campaigning on projects they helped fund

Some of Australia's largest telecommunications companies are frustrated the Coalition is dragging them in to its re-election bid, with the government trumpeting 100 infrastructure investments during the campaign which are partly funded by private companies.

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The Guardian - AU

‘We were kind of terrified’: rural Telstra customers lose service for a week

An eight-day outage in the NSW town of Uralla exposed major vulnerabilities as a grassfire, medical emergency and business disruptions hit

ABC News

Telstra outage leaves Woorinen residents without home phone or internet service for two weeks

Residents in regional Victoria say ongoing Telstra outages have left hundreds of people facing the "very frightening" prospect of being unable to contact emergency services for weeks.

Newcastle Herald

Letters: Darby Street plan raises parking questions

Newcastle Herald readers have their say.

The Guardian - AU

Reconciliation action plans can bring meaningful accountability to corporate Australia

Reconciliation Australia’s program is not the sole solution to 230 years of colonisation but a starting point for a more equitable and reconciled country

ABC News

Elon Musk's Starlink touted as Telstra outage solution in Birdsville, Bedourie

Frequent phone and internet outages in popular outback Queensland towns leave residents furious. One business owner is so fed up, they are asking Elon Musk if he can help.

ABC News

Sydney news: Telstra fined, ordered to repay $1.73 million to customers

MORNING BRIEFING: Telstra has been fined half a million dollars by the telecommunications watchdog and forced to pay back nearly $2 million after overcharging thousands of customers.

AAP

Qld Indigenous town's phones down again

Lockhart River Mayor Wayne Butcher says telecommunications services in the far north Queensland community have failed again.

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