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AAP
AAP
National
Rachael Ward

Phone and internet complaints jump after Optus hack

Optus Internet Cynthia Gebert Telstra

The Optus cyber attack is being blamed for a jump in the number of complaints about telecommunications companies.

Complaints from small businesses and households rose 9.9 per cent from October to December, according to the Telecommunications Industry Ombudsman.

About half of the 17,903 complaints related to mobile services, which is an increase of about 19 per cent.

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