The Latest Breaking News from Southwest

As a winter storm bore down on a broad swath of the U.S., a staffing crisis was brewing for Southwest Airlines Co. in Denver.

In a nightmare line with her husband trying to retrieve their luggage, Brittany Loubier-Vervisch had a eureka moment

The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.

Transportation Secretary says airline has ‘completely melted down’ after cancelling more than 15,000 flights since 22 December

As chaos at Southwest Airlines brought misery to thousands of frustrated travelers and growing scrutiny from U.S. regulators and lawmakers, many in the aviation industry said the massive cancellation of flights by the nation’s largest domestic carrier was far from surprising.

The numbers tell a sobering story of Southwest Airlines' holiday collapse: thousands of flights abruptly canceled, and thousands upon thousands of travelers stranded for days in airport terminals.

Pictures of travelers still marooned in airports over the long holiday week are deeply disturbing.

It was another miserable day for many at Dallas Love Field.

Analysts say Southwest’s point-to-point flight system, antiquated technology, go-it-alone ticketing and overworked employees led to massive holiday breakdown.