The Latest Breaking News from Southwest Airlines

The U.S. aviation sector was struggling to return to normal on Wednesday after a nationwide ground stop imposed by the Federal Aviation Administration (FAA) over a computer issue that forced a 90-minute halt to all U.S. departing flights.

The U.S. Department of Transportation and Secretary Pete Buttigieg will require Southwest Airlines to give prompt refunds and reimburse extra expenses after its holiday cancellation meltdown, adding pressure from Washington to speed along a move the carrier is already making to placate customers.

Southwest Airlines says disruptions that led to more than 16,700 cancelled flights over the holidays will have severe financial consequences for the company.

American Airlines plans to drop service this spring to three more small airports served by regional carriers, citing an industry-wide shortage of pilots and “soft demand.”

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Chaos reigned at the nation’s airports over the holidays. Lost luggage piled up unclaimed. Police were called to help calm passengers who were demanding answers. The grandkids didn’t make it in time for Christmas dinner.

Reeling from one of the worst months in company history, Southwest Airlines leaders are trying to figure out what options there are, if any, to prevent another cancellation meltdown.

With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded