The Latest Breaking News from Services Australia

New Services Australia boss to face big test at estimates

David Hazlehurst began in the agency on January 8.

The Canberra Times · Jun 2, 2024

Centrepay scandal: energy firm Origin wrongly received funds from welfare payments of former customers

Exclusive: Company is the third supplier known to have been given payments from vulnerable Australians in cases exposed by Guardian Australia

The Guardian - AU · May 12, 2024

Child support used as ‘tool of violence’ for economic abuse of women in Australia, report finds

Women’s Legal Services Australia says fathers take ‘extraordinary measures’ to reduce taxable income and support payments

The Guardian - AU · May 6, 2024

Urban Rampage banned from using Centrepay to sign up mostly Indigenous customers to credit arrangements

Asic finds arrangements posed ‘significant risk’ of financial hardship but clothing store says it will appeal ‘racist and paternalistic decision’

The Guardian - AU · Apr 26, 2024

Centrelink claims backlog slashed after hiring blitz

More than 500,000 claims made to Services Australia have been removed from the backlog in just 10 weeks.

AAP · Apr 25, 2024

Landlords charging Centrepay transaction fees to vulnerable tenants against scheme policy

Administration fees for debit system should be covered by business but renters – including a disability pensioner – have still been made to pay

The Guardian - AU · Apr 18, 2024

‘Financial abuse’: how a debit scheme to help vulnerable Australians led to exploitation instead

A Guardian investigation has revealed that Centrepay is exposing scores of welfare recipients to financial harm. Advocates say the government must act now

The Guardian - AU · Apr 5, 2024

Morning Mail: pressure mounts over Gaza, agency warned about Centrepay, Taylor Auerbach to return to stand

World Central Kitchen urges Albanese government to join call for inquiry into attack; Asic gave repeated heads-up to Services Australia about problems

The Guardian - AU · Apr 4, 2024

Government ignored warnings more than 100 companies may be misusing Centrepay scheme, Asic says

Services Australia’s failure to act ‘inexcusable’ and urgent action needed to help people struggling to get by, senators say

The Guardian - AU · Apr 4, 2024

AGL was warned it was wrongly taking welfare payments from former customers but failed to act, court hears

Exclusive: Documents suggest energy company and Services Australia knew of significant risk of incorrect deductions via Centrepay system

The Guardian - AU · Apr 2, 2024