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The Guardian - AU
The Guardian - AU
National
Christopher Knaus and Lorena Allam

Centrepay scandal: energy firm Origin wrongly received funds from welfare payments of former customers

Centrepay Origin Services Australia Guardian Australia Hank Jongen Kate Allingham Penny AllmanPayne AGL Origin Energy
An Origin Energy bill and a Centrepay sign transposed over a photo of power lines
Origin Energy is the biggest user of Centrepay of any energy retailer. Illustration: Guardian Design

The energy giant Origin wrongly received money from the welfare payments of former customers via the government-run Centrepay debit system, Guardian Australia can reveal.

Origin is now the third energy retailer known to have wrongly received money via Centrepay from vulnerable and low-income Australians after they had ceased being customers.

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