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The Guardian - AU
The Guardian - AU
National
Lorena Allam and Christopher Knaus

Energy giant wrongly received thousands from welfare payments of former customers under Centrelink scheme

Lucy Lorenti outside with a fence behind her
Lucy Lorenti, survivor of the Esther Foundation, says she was subjected to complete financial control by the organisation, which made her sign up to Centrepay. Photograph: Tony McDonough/The Guardian

A controversial government payment system wrongly diverted $700,000 in welfare money from vulnerable Australians to energy company AGL and helped prop up a Christian rehabilitation centre using gay conversion practices and exorcisms, Guardian Australia can reveal.

An investigation into Centrepay, which allows businesses access to a person’s welfare payments before they are deposited into their bank accounts, has found disturbing examples of misuse of a system that consumer advocates claim has become “a vehicle for financial abuse” and one Labor senator describes as “rife with exploitation”.

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