'Lose-lose-lose situation': growing push to rein in AI MPs have called for a tenfold increase of funding for Australia's AI Safety Institute amid warnings of existential threats posed by the technology. AAP · Sep 16
Telstra fined for failed ID checks that led to fraud Telstra has been fined over a quarter of a million dollars for failing to carry out required identity verification checks to protect customers from fraud. AAP · Sep 2
Betting agency acknowledges fine, commits to improving A major gambling company has committed to deliver a 'whole of business transformation' following ongoing scrutiny from the communications watchdog. AAP · Jul 21
Finance giant lashed again for sending unstoppable spam After failing to include a working unsubscribe option in thousands of spam messages, an Australian financial services giant has been hit with massive fines. AAP · Apr 14
Lululemon Fined More Than $700,000 for Sending Emails That Violate Spam Laws Lululemon has paid the $702,900 fine for sending hundreds of thousands of emails that customers had no way of unsubscribing from. International Business Times · Mar 11
Lululemon hit with hefty fine after spam email breaches A popular athleisure brand has copped a hefty fine for sending thousands of spam emails without giving the recipient the option to unsubscribe. AAP · Mar 10
Telco fined $2.5 million for mobile phone fraud Scammers were able to bypass Southern Phone's identity verification systems for months, leading to customers being defrauded almost $400,000. AAP · Dec 2, 2025
Betting giant fined millions for 'VIP' spam splurge An investigation by the communications watchdog revealed Tabcorp sent thousands of texts to VIP members without a way for customers to opt out. AAP · Jun 16, 2025
Is it down? Strict rules for telcos that suffer outages Phone and internet users will be given more details when their services drop out under rules imposed on telecommunication providers. AAP · Apr 29, 2025
Telstra fined over triple-zero failings during outage Hundreds of calls for help were transferred to the wrong number or lacked key information after Telstra neglected to update a list of backup numbers. AAP · Dec 10, 2024
Telcos warned for failing customers in financial strife The communications watchdog has warned 10 telcos for breaching new standards designed to help customers struggling to pay internet and phone bills. AAP · Jul 23, 2024
Telstra fined $1.5 million after customers put at risk Thousands of Telstra customers have been made vulnerable to scams and other kinds of mobile fraud after the telco failed to comply with ID requirements. AAP · Jul 16, 2024
Telcos risk fines, on notice over spam reports failures The communications regulator has found two telcos have breached scam reporting obligations, despite warnings for them to comply. AAP · Jun 18, 2024
Left on read: phone and internet complaints unresolved A phone and internet provider has been hit with a hefty fine after an investigation found dozens of customer complaints went unresolved for more than two weeks. AAP · May 21, 2024
AAP · May 16, 2024 Pizza Hut to fork out millions in dough for spam texts Pizza Hut has been fined $2.5 million for delivering unwanted spam texts and emails to customers.
AAP · Mar 5, 2024 Optus fined $1.5 million for 'alarming' safety breach The communications watchdog has fined Optus $1.5 million for not meeting obligations to an emergency services database.
AAP · Feb 14, 2024 Telcos on notice after sending millions of scam texts The communications watchdog has acted against telcos for failing to comply with anti-scam and public safety rules after they were used to send scam texts.
AAP · Jan 30, 2024 Camping giant fined for sending 83,000 unwanted texts A four-wheel drive and camping retailer has been fined more than $300,000 after it spammed customers with thousands of texts even after some had unsubscribed.
ABC News · Nov 15, 2022 Fight to block pro-suicide website that discusses substance linked to spike in deaths There's been a spike in deaths in Australia linked to a lethal substance frequently discussed on the offshore forum. Some of those who've died spent time on the site, which experts say has guided suicidal people toward death instead of away from it.