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The Latest Breaking News from Samantha Yorke

Betting agency acknowledges fine, commits to improving

A major gambling company has committed to deliver a 'whole of business transformation' following ongoing scrutiny from the communications watchdog.

Finance giant lashed again for sending unstoppable spam

Finance giant lashed again for sending unstoppable spam

After failing to include a working unsubscribe option in thousands of spam messages, an Australian financial services giant has been hit with massive fines.

Lululemon Fined More Than $700,000 for Sending Emails That Violate Spam Laws

Lululemon Fined More Than $700,000 for Sending Emails That Violate Spam Laws

Lululemon has paid the $702,900 fine for sending hundreds of thousands of emails that customers had no way of unsubscribing from.

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Lululemon hit with hefty fine after spam email breaches

A popular athleisure brand has copped a hefty fine for sending thousands of spam emails without giving the recipient the option to unsubscribe.

Telco fined $2.5 million for mobile phone fraud

Scammers were able to bypass Southern Phone's identity verification systems for months, leading to customers being defrauded almost $400,000.

Betting giant fined millions for 'VIP' spam splurge

An investigation by the communications watchdog revealed Tabcorp sent thousands of texts to VIP members without a way for customers to opt out.

Is it down? Strict rules for telcos that suffer outages

Phone and internet users will be given more details when their services drop out under rules imposed on telecommunication providers.

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Telstra fined over triple-zero failings during outage

Telstra fined over triple-zero failings during outage

Hundreds of calls for help were transferred to the wrong number or lacked key information after Telstra neglected to update a list of backup numbers.

Telcos warned for failing customers in financial strife

Telcos warned for failing customers in financial strife

The communications watchdog has warned 10 telcos for breaching new standards designed to help customers struggling to pay internet and phone bills.

Telstra fined $1.5 million after customers put at risk

Telstra fined $1.5 million after customers put at risk

Thousands of Telstra customers have been made vulnerable to scams and other kinds of mobile fraud after the telco failed to comply with ID requirements.

Telcos risk fines, on notice over spam reports failures

Telcos risk fines, on notice over spam reports failures

The communications regulator has found two telcos have breached scam reporting obligations, despite warnings for them to comply.

Left on read: phone and internet complaints unresolved

Left on read: phone and internet complaints unresolved

A phone and internet provider has been hit with a hefty fine after an investigation found dozens of customer complaints went unresolved for more than two weeks.

Pizza Hut to fork out millions in dough for spam texts

Pizza Hut has been fined $2.5 million for delivering unwanted spam texts and emails to customers.

Optus fined $1.5 million for 'alarming' safety breach

Optus fined $1.5 million for 'alarming' safety breach

The communications watchdog has fined Optus $1.5 million for not meeting obligations to an emergency services database.

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Telcos on notice after sending millions of scam texts

The communications watchdog has acted against telcos for failing to comply with anti-scam and public safety rules after they were used to send scam texts.

Camping giant fined for sending 83,000 unwanted texts

A four-wheel drive and camping retailer has been fined more than $300,000 after it spammed customers with thousands of texts even after some had unsubscribed.

Fight to block pro-suicide website that discusses substance linked to spike in deaths

There's been a spike in deaths in Australia linked to a lethal substance frequently discussed on the offshore forum. Some of those who've died spent time on the site, which experts say has guided suicidal people toward death instead of away from it.

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