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AAP
AAP
Noah Secomb

Telstra fined for failed ID checks that led to fraud

Telstra has been fined for failing to shield customers from fraud. (Dean Lewins/AAP PHOTOS)

Australia's biggest telecommunications provider has been hit with a $277,000 fine for failing to protect its customers from scams.

An investigation by the Australian Communications and Media Authority found Telstra did not carry out required identity verification checks in 15 unauthorised SIM card swaps.

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