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The Latest Breaking News from Rocio Concha

One in seven skipping meals due to rising cost of living, Which? finds

Almost one in 10 people (9%) have prioritised meals for other family members above themselves and 4% have used a food bank, a survey found.

The Independent UK

‘2.3 million UK households missed an essential payment in January’

Which? found that 59% of some 2,000 people surveyed had made at least one financial adjustment to cover essential spending, up from 49% last January.

The Independent UK

Travellers not convinced airlines would treat them fairly during delays – survey

Many airline passengers suffered major disruption last year as the aviation industry failed to cope with the spike in demand for travel.

The Independent UK

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More than 5,000 bank and building society branches closed since 2015 – Which?

Cash remains vital for a significant number of people, consumer campaigners said.

The Independent UK

Estimated 1.9m households ‘have missed payments in the run-up to Christmas’

Some 56% of people had made at least one financial adjustment in the past month to cover essential spending, Which? said.

The Independent UK

New research sparks ‘creeping non-acceptance’ concerns about cash

Nearly half of people have recently been somewhere where cash has not been accepted or has been discouraged, according to a survey.

The Independent UK

Santander, HSBC, Nationwide, Lloyds Bank and TSB customers issued protection warning

Consumer group Which? tested the effectiveness of five leading banks and their consumer protection levels as fraudsters continue to use spoofing calls and emails to fool victims.

Glasgow Live

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Around half of consumers plan to cut back on festive spending, figures show

Figures from Which? and Mintel show that consumers plan to buy fewer and cheaper gifts, less food and expect to turn to credit to cover costs.

The Independent UK

Banks leaving customers vulnerable to fraudulent ‘spoofing’ scams, says Which?

Fraudsters use number spoofing to make calls appear to be from genuine companies.

The Independent UK

Single parents 'most likely to skip meals' as price of food soars in cost of living crisis

A survey conducted by Which?, has found that single parents are making the most financial adjustments due to the rising cost of living - as it is now calling on businesses to help struggling families

Daily Mirror

UK single parents skipping meals due to food price inflation, Which? finds

Consumer body says one in three lone parents forced to miss meals or visit food banks to make ends meet

The Guardian - UK

Permissive culture towards fraud must be stopped, says House of Lords committee

A new corporate criminal offence should be introduced to help incentivise all industries to play their part in combating scams, the committee said.

The Independent UK

What Bulb customers can expect as Octopus Energy takes over collapsed supplier

Martin Lewis has said that the sale 'seems a decent outcome for Bulb customers' - and a Which? expert has answered some common questions about the changes coming in November

Chronicle Live

What customers should expect as Octopus Energy takes over collapsed supplier Bulb

Some 1.5million households which used Bulb will be moved to Octopus Energy after the buyout.

Daily Record

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The Independent UK

Fraud victims with mental health problems ‘less likely to get money back’

People who fall victim to fraud with mental health problems are also more likely to go into debt because of it, according to Which?

The Independent UK

Which? and Ofcom call on firms to ‘do more’ to help in cost-of-living crisis

Both Which? and Ofcom have reported record numbers of households struggling to pay their bills.

The Independent UK

‘Serious leaks’ in households’ finances remain, despite new energy price cap

Households still face a long, hard winter, despite the new energy cap being set at £2,500, experts warned.

The Independent UK

Consumer groups welcome energy price freeze but warn bills ‘still sky high’

Citizens Advice said the Government needed to ‘stand ready to provide more support for people on the very sharp end of this crisis’.

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The Independent UK

Warning 5.7 million homes ‘struggling to pay mobile, phone and broadband bills’

Consumer group Which? said households are cutting spending on other essentials, such as food and clothing, to afford phone bills

The Guardian - UK

Almost 6m UK households ‘struggling to pay telecoms bills’

Which? says people are cutting food and clothes spending to pay for mobile, broadband and landline

Glasgow Live

TrustPilot, Facebook and more failing to tackle fake reviews warns Which?

A recent investigation by consumer group Which? has found that thousand of fake reviews are still being posted online with it's director of policy and advocacy stating it's a "complete disregard" for people wanting to "read genuine reviews."

The Guardian - UK

Cost of living: 2m households missed bill every month this year

Soaring costs mean rising number of people defaulting on mortgage, rent or bill payments, Which? finds

The Independent UK

Airlines ‘potentially breaking law’ by treating passengers badly over flight cancellations

‘The immense disruption of recent weeks can be a watershed moment and used as a springboard to reform the industry for their benefit’ – Rocio Concha, Which?

The Independent UK

People ‘skipping meals and cooking less often to cope with surging living costs’

Which? said people have been borrowing from family and friends, taking out loans and selling items.

The Independent UK

More powers for tech regulator to boost competition proposed

The draft Digital Markets, Competition and Consumer Bill would give more power to the Digital Markets Unit to curb the largest tech firms.

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