Etsy sellers offering fake ‘handmade’ products at ripoff prices, says Which? Investigation finds rogue sellers charging up to seven times more for products than on other websites The Guardian - UK · Apr 27, 2023
Evidence of fake review groups found on Facebook by Which? Which? said its findings come despite the imminent publication of the Digital Markets, Competition and Consumer Bill. The Independent UK · Apr 20, 2023
Missed payments at alarmingly high levels, says Which? Many households are struggling to get their finances back on track after the post-festive crunch, according to the consumer group. The Independent UK · Mar 27, 2023
Delay warning to holidaymakers as third of flights ran behind schedule in 2022 An expert has warned that the return to travel last year following Covid restrictions was 'overshadowed' by delays. Daily Record · Mar 23, 2023
Parents want healthy food discount to protect children’s health, survey finds Parents responding to a survey by The Food Foundation say they want help in affording bread, milk, fruit and vegetables. The Independent UK · Mar 8, 2023
One in seven skipping meals due to rising cost of living, Which? finds Almost one in 10 people (9%) have prioritised meals for other family members above themselves and 4% have used a food bank, a survey found. The Independent UK · Mar 7, 2023
‘2.3 million UK households missed an essential payment in January’ Which? found that 59% of some 2,000 people surveyed had made at least one financial adjustment to cover essential spending, up from 49% last January. The Independent UK · Feb 2, 2023
Travellers not convinced airlines would treat them fairly during delays – survey Many airline passengers suffered major disruption last year as the aviation industry failed to cope with the spike in demand for travel. The Independent UK · Jan 9, 2023
More than 5,000 bank and building society branches closed since 2015 – Which? Cash remains vital for a significant number of people, consumer campaigners said. The Independent UK · Dec 24, 2022
Estimated 1.9m households ‘have missed payments in the run-up to Christmas’ Some 56% of people had made at least one financial adjustment in the past month to cover essential spending, Which? said. The Independent UK · Dec 21, 2022
New research sparks ‘creeping non-acceptance’ concerns about cash Nearly half of people have recently been somewhere where cash has not been accepted or has been discouraged, according to a survey. The Independent UK · Dec 16, 2022
Santander, HSBC, Nationwide, Lloyds Bank and TSB customers issued protection warning Consumer group Which? tested the effectiveness of five leading banks and their consumer protection levels as fraudsters continue to use spoofing calls and emails to fool victims. Glasgow Live · Dec 2, 2022
Around half of consumers plan to cut back on festive spending, figures show Figures from Which? and Mintel show that consumers plan to buy fewer and cheaper gifts, less food and expect to turn to credit to cover costs. The Independent UK · Dec 2, 2022
Banks leaving customers vulnerable to fraudulent ‘spoofing’ scams, says Which? Fraudsters use number spoofing to make calls appear to be from genuine companies. The Independent UK · Nov 30, 2022
Daily Mirror · Nov 24, 2022 Single parents 'most likely to skip meals' as price of food soars in cost of living crisis A survey conducted by Which?, has found that single parents are making the most financial adjustments due to the rising cost of living - as it is now calling on businesses to help struggling families
The Guardian - UK · Nov 24, 2022 UK single parents skipping meals due to food price inflation, Which? finds Consumer body says one in three lone parents forced to miss meals or visit food banks to make ends meet
The Independent UK · Nov 12, 2022 Permissive culture towards fraud must be stopped, says House of Lords committee A new corporate criminal offence should be introduced to help incentivise all industries to play their part in combating scams, the committee said.
Chronicle Live · Oct 31, 2022 What Bulb customers can expect as Octopus Energy takes over collapsed supplier Martin Lewis has said that the sale 'seems a decent outcome for Bulb customers' - and a Which? expert has answered some common questions about the changes coming in November
Daily Record · Oct 30, 2022 What customers should expect as Octopus Energy takes over collapsed supplier Bulb Some 1.5million households which used Bulb will be moved to Octopus Energy after the buyout.
The Independent UK · Oct 18, 2022 Fraud victims with mental health problems ‘less likely to get money back’ People who fall victim to fraud with mental health problems are also more likely to go into debt because of it, according to Which?
The Independent UK · Sep 28, 2022 Which? and Ofcom call on firms to ‘do more’ to help in cost-of-living crisis Both Which? and Ofcom have reported record numbers of households struggling to pay their bills.
The Independent UK · Sep 8, 2022 ‘Serious leaks’ in households’ finances remain, despite new energy price cap Households still face a long, hard winter, despite the new energy cap being set at £2,500, experts warned.
The Independent UK · Sep 8, 2022 Consumer groups welcome energy price freeze but warn bills ‘still sky high’ Citizens Advice said the Government needed to ‘stand ready to provide more support for people on the very sharp end of this crisis’.
The Independent UK · Aug 4, 2022 Warning 5.7 million homes ‘struggling to pay mobile, phone and broadband bills’ Consumer group Which? said households are cutting spending on other essentials, such as food and clothing, to afford phone bills
The Guardian - UK · Aug 3, 2022 Almost 6m UK households ‘struggling to pay telecoms bills’ Which? says people are cutting food and clothes spending to pay for mobile, broadband and landline