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The Independent UK
The Independent UK
National
Neil Lancefield

Travellers not convinced airlines would treat them fairly during delays – survey

PA Wire

Nearly two out of five (39%) airline passengers lack confidence that they would be treated fairly if something went wrong, a new survey suggests.

Consumer group Which? said its poll of 1,000 adults who flew from a UK airport in the first 10 months of last year shows aviation regulator the Civil Aviation Authority (CAA) should be handed stronger powers.

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