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Chronicle Live
Chronicle Live
National
Jacob Rawley & Catherine Addison-Swan

What Bulb customers can expect as Octopus Energy takes over collapsed supplier

Bulb customers are set to be moved over to Octopus Energy within the coming weeks following the energy supplier's collapse.

Bulb was placed into special administration in November 2021, and was propped up by Government support until the Department for Business, Energy and Industrial Strategy allowed rival firm Octopus to take over in a bid to bring "vital reassurance and energy security" to households. This means that Bulb customers will be getting a new supplier in November as the transition takes place.

Many of Bulb's 1.5 million customers have been left concerned about what the switch will mean for them. Which? Director of Policy and Advocacy, Rocio Concha, has addressed some of the most common questions surrounding the sale, the Daily Record reports.

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