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The Latest Breaking News from Choice

Consumers taking out loans for lemons as dodgy used car sales rise in Queensland

Michelle took out a $10,000 loan to buy her dream car in April, but a week later it was at the mechanics with a major oil leak and she was left paying a loan for a vehicle she cannot use.

ABC News

An overhaul of financial advice aims to make it cheaper, but will it erode consumer protections?

An overhaul of financial advice could make it easier to access, but critics say it will also unwind decades of consumer protections.

ABC News

Safe infant sleep: consumer groups say Australian product regulation lags

While Australia has some of the strongest safety standards in the world for some baby products, consumer groups say regulatory blind spots are putting infants at risk

The Guardian - AU

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Calls for guaranteed compensation for delayed and cancelled flights, as holiday test looms

As Australians board planes for long weekends, school holidays and footy finals, airlines are facing calls from consumer advocates to guarantee compensation for flight delays and cancellations.

ABC News

Data for a discount: are customer loyalty programs ever a good deal?

Loyalty cards offer rewards like frequent flyer points, discounts on future shops and free gifts. But what do these perks really cost you?

The Guardian - AU

Stewartstown Road community 'living in turmoil' as anti-social behaviour spikes

Speaking to Belfast Live, one resident described the "trauma" of living in the area

Belfast Live

The original cult appliance: ‘My mother used the electric frypan constantly’

Used for everything from pikelets to chow mein to Sunday roasts, electric frying pans were once ubiquitous in Australian kitchens

The Guardian - AU

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One in seven buy now, pay later customers had more than 20 loans last year, Choice survey shows

Use of BNPL services to cover essential bills raises concerns as Albanese government prepares to consult on regulating the sector

The Guardian - AU

Consumer group CHOICE warns some portacots are unsafe

Consumer group CHOICE warns some travel cots pose a serious safety risk to babies, with a number of products failing its annual safety test.

ABC News

Government acts on bank compensation scheme, but critics say it falls ‘far short’

The Albanese government has introduced new laws that will force banks to fund a compensation scheme of last resort for ripped off customers.

The New Daily

Retailer fires back at Choice warning on travel cots

A major retailer has hit back after Australia's leading consumer advocacy group urged parents to stop using some of the most popular travel cots.

The New Daily

Street Soccer 8 Nations Cup footballers voice pride at representing Northern Ireland

The Street Soccer 8 Nations Cup takes place in Dundee from September 9-11

Belfast Live

Spring has sprung: Easy savings as the weather warms up

Consumer group CHOICE has named its five top tips for saving cash this spring, with many of the tips taking advantage of the warmer weather.

The New Daily

Melbourne man vows to fight for Malaysia Airlines refund after flights cancelled during pandemic

Mehul Patel says using the credit he was offered by Malaysia Airlines would have been difficult given that the carrier was not operating in Australia at the time.

ABC News

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The New Daily

Four superannuation funds barred for new members after a tough year for fund returns

Four superannuation funds will be barred from taking in new members till their performance improves after they failed regulator APRA's performance test for the second year running.

The Guardian - AU

Losses from ‘heart-wrenching’ puppy scams increase 1,000% over last two years

Australian consumer group Choice says people more vulnerable to being ripped off with fake dogs and cats during Covid pandemic

Tom’s Guide

DirecTV review: Lots of channels, but at what cost?

DirecTV's live TV streaming service with tons of channels. But its cost may be too high for what you get.

The Guardian - AU

Bunnings and Kmart halt use of facial recognition technology in stores as privacy watchdog investigates

Office of the Australian Information Commissioner examining whether use of the technology is consistent with privacy laws

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ABC News

Bunnings and Kmart under investigation over information handling linked to facial recognition technology

A report from consumer advocacy group CHOICE prompts the Office of the Australian Information Commissioner to investigate whether retail giants Kmart and Bunnings are breaching privacy laws with their use of facial recognition technology.

The Guardian - AU

Privacy watchdog to investigate Bunnings and Kmart over use of facial recognition technology

Information commissioner will look into the personal information handling practices of the retail giants

The New Daily

‘So damaging’: Pet scams increase by 1000 per cent during COVID-19 lockdowns

Scammers raked in $4.2 million through pet-related fraud in 2021, an increase of more than 1000 per cent since the beginning of the pandemic.

The New Daily

Most fail grades ever: Heaters under fire after failing safety tests

Australians are struggling to stay warm this winter – but some of your favourite heaters could be missing key safety features, putting you in danger.

AAP

Consumer group warns against dud heaters

Six out of 15 electric heaters failed CHOICE's safety tests - the most the consumer group has ever seen.

The New Daily

Kmart, Bunnings stick with in-store facial recognition despite probe

Kmart and Bunnings will keep using controversial in-store facial recognition technology, despite another major retailer abandoning it amid a privacy probe.

The Conversation

Facial recognition is on the rise – but the law is lagging a long way behind

Private companies and public authorities are quietly using facial recognition systems around Australia.

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