Qantas criticised for ‘unfair’ Covid credit scheme despite 12-month extension

Consumer group Choice says Qantas credits are unfair as customers can only use them for flights of equivalent or greater value. Photograph: Bayne Stanley/Zuma Press Wire/Rex/Shutterstock

Qantas and Jetstar are being criticised for an “unfair” Covid credit scheme, despite extending the deadline for customers to use the credits by 12 months.

The airlines announced on Thursday they were giving customers an additional 12 months to use their Covid credits, carry-overs from the extensive cancellations and border closures that came during the pandemic.