The Latest Breaking News from Choice

Valentine's warning as AI fuels 'insidious' love scams

Criminals are feeding Australians' social media information into AI to create targeted romance scams ahead of Valentine's Day.

AAP · Feb 12

Southwest Airlines is ending its open seating policy — here’s what to expect

Southwest is making changes to boarding, fares and rules for plus-sized passengers

The Independent UK · Jan 26

Tight spot: cheapest spray takes first place in Choice stain remover test

Aldi triumphed in the consumer watchdog’s laundry showdown, while some name brands failed to come out in the wash

The Guardian - AU · Jan 21

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Seventeen out of 24 children’s toys from online retailers failed button battery safety tests, according to Choice – but there are ways to check whether toys at home are safe

The Guardian - AU · Nov 19, 2025

CBA boss says repaying ‘excessive fees’ to low-income customers could be seen as taking shareholder money

Commonwealth Bank Australia– which reported a record cash profit of $10.3bn in most recent financial year – charged $270m in ‘excessive fees’ over five years

The Guardian - AU · Nov 18, 2025

Bondi Sands Issues Recall On Two Sunscreens Over ‘Inadequate’ Sun Protection Concerns

The TGA said a texture issue with two Bondi Sands products could affect the “overall performance of the sunscreens”.

Pedestrian.tv · Nov 14, 2025

Polpa position: budget tinned tomatoes score well in Choice taste test

Consumer advocacy group tasted 18 diced or chopped tomatoes, with supermarket home brands taking out three of four top scores

The Guardian - AU · Nov 12, 2025

Bank giant, energy providers rebuked in Shonky awards

A bank that won't refund customers fees it incorrectly charged has topped the annual list of dodgy business behaviour from consumer advocates Choice.

AAP · Nov 4, 2025

Commonwealth Bank, Temu and HCF among those named at this year’s Shonky awards

Choice’s annual list also includes the entire energy retail sector for allegedly hoodwinking customers with confusing prices

The Guardian - AU · Nov 4, 2025

Australian cities are awash with luxury laundromats: ‘They’re popping up left, right and centre’

The beautiful laundrettes offer free wifi, upbeat music and a faster way to wash your clothes. And many offer contactless payment - ‘a lot different to pulling out 13 coins’

The Guardian - AU · Oct 29, 2025