The Latest Breaking News from Arvato Financial Solutions

British Gas sacks contractor over forced prepayment meter uproar

British Gas has sacked the debt collection agency it used to force fit prepayment meters following a backlash.

Evening Standard · May 4, 2023

Ban on forced prepayment meters will continue beyond March, says Ofgem

Head of Great Britain’s energy regulator tells MPs installations will not resume without adherence to forthcoming code of practice

The Guardian - UK · Mar 14, 2023

British Gas debt agents made third of all applications to force-fit prepay meters

Exclusive: Arvato, which fitted the meters in England and Wales, made 122,536 requests and had only 11 rejected

The Guardian - UK · Mar 12, 2023

British Gas suspends use of court warrants to 'force' people onto prepayment meters

BRITISH Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had…

The National (Scotland) · Feb 2, 2023

British Gas suspends force-fitting prepayment meters after claim of 'break-ins'

A report claims engineers were 'breaking into' the homes of vulnerable people to forcibly install new meters

Wales Online · Feb 2, 2023

British Gas debt collectors are breaking into people's homes to fit prepayment meters

Energy companies can obtain court warrants to force their way in and fit prepayment meters

Manchester Evening News · Feb 2, 2023

British Gas debt collectors break into vulnerable people’s homes to force fit meters

Energy companies like British Gas obtain court warrants which give them the legal right to enter a property and fit the pre-payment meter if customers haven't paid their bills

Daily Mirror · Feb 2, 2023

Energy minister to grill British Gas bosses over vulnerable homes being forced into

The Prime Minister’s official spokesman said it appeared British Gas had “failed to use every possible avenue to support those struggling with energy bills”

Evening Standard · Feb 2, 2023